1st Line Support Analyst, Windows, Server, Hardware, Active Directory, Networks

Posted 6 March by Haybrook IT Resourcing Ltd

1st Line Support Analyst, Windows, Server, Hardware, Active Directory, Networks

We currently have a new job opportunity available for a 1st Line Support Analyst with our client based between Oxford and Reading. The 1st Line Support Analyst will be joining a global commercial organization who work some of the largest companies in the world. The 1st Line Support Analyst will ideally be someone with a passion for IT and experience within a 1st Line Support Analyst positions or similar.

The position of 1st Line Support Analyst is an important role as they will be the face of IT for the business. Joining a friendly and profession technical team the 1st Line Support Analyst will be responsible for the smooth operations and running of IT support, IT Hardware and software for the business’ internal staff around the globe!

Key Technical Knowledge required for this 1st Line Support position:

  • Good knowledge of Windows OS 7 & 10.
  • Previous experience working in a Windows Active Directory environment.
  • In depth understanding of hardware
  • Windows Server 2008/2012 and 2016.
  • Able to set up and troubleshoot docking stations and monitors
  • Understanding of Computer Networks (LAN, WAN, Wi-Fi, DHCP and DNS).
  • Comfortable using and troubleshooting Apple and Android devices.
  • Some Exposure to desktop imaging technologies (WDS, MDT).

You will also have the opportunity to gain valuable experience with the following:

  • Office 365.
  • Firewalls.
  • Cisco Switches
  • Microsoft Azure cloud infrastructure
  • Virtual servers & Hypervisors.
  • Meraki Access Points.
  • Encryption technologies, Ideally BitLocker.
  • Mobile device management systems (MDM)

As well as excellent opportunities for career progression, this fantastic new 1st Line Support Analyst position offers great employee benefits which include 25 days holiday, a competitive employer contributory pension and private medical healthcare scheme as well as many other great perks!

Based in the south of Oxfordshire between Oxford and Reading, the offices are commutable from a wide range of locations including Abingdon, Didcot, Thame, Reading, Newbury, Wallingford, High Wycombe, Henley and many more.

This is fantastic new vacancy that will see the successful 1st Line Support Analyst gain valuable IT industry experience in a professional and staff-centric working environment. This role is suitable to candidates from various IT backgrounds including; IT Officers,ICT Technicians,1st/2nd Line Support Analysts, Helpdesk Engineers, Service Desk Analysts, IT Apprentices and many more!

So if this great new IT support vacancy is of interest, then please apply now for immediate consideration!

1st Line Support Analyst, Windows, Server, Hardware, Active Directory, Networks

Referral Scheme: If this role isn’t for you then perhaps you could recommend a friend or colleague to Haybrook IT. If we go on to place that person in a permanent or temporary capacity then you could be rewarded with £500!! Please see our website for terms and conditions.

Haybrook IT Resourcing is Oxford’s leading IT recruitment agency. With exclusive access to some of the region’s most successful companies, send in your CV today to secure your next IT position.

Haybrook IT Resourcing Ltd acts as an employment agency and an employment business.

We value diversity and always appoint on merit.

Required skills

  • Active Directory
  • Hardware
  • Networks
  • Windows
  • 1st Line

Reference: 34614780

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