1st Line Help Desk Support Specialist - Onsite - Peterborough - £30K

Posted 2 November by Pearson Carter
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1st Line Help Desk Support Specialist - Onsite - Peterborough - £30,000

Pearson Carter are currently working with an established Microsoft Partner based in the U.K. who are looking to recruit a 1st Line Help Desk Support Specialist.

My client is offering flexible working, career progression, and opportunities to work across the Microsoft Technology Stack.


  • Provide friendly, quick telephone and email support to clients.
  • Accurately log issues into the Ticketing System.
  • Diagnose and troubleshoot basic hardware, software, and system faults.
  • Recognising when a call is urgent and escalate accordingly.


  • 1-2 years' experience in a support environment (1st line).
  • Administration of Microsoft 365, Exchange and Active Directory.
  • Strong Communication Skills
  • Desire to learn new technologies and systems.


They are offering a competitive salary of up to £30,00 plus benefits.


This role is fully on-site in Peterborough

How to Apply

Please apply asap with your CV to be considered for this position. You can also get in touch with me on   or .

Pearson Carter is the Leading Microsoft Dynamic CRM recruitment agency - www.pearsoncarter.com

Keywords: Keywords: Microsoft 365, M365, O365, Office 365, Microsoft Teams, One Drive, SharePoint, Support, IT Helpdesk, IT Support, IT Support Supervisor, IT Field Engineer, Cambridgeshire, Peterborough

Reference: 51553014

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