1st Line Help Desk Support Specialist - Onsite - Peterborough - £30K

1st Line Help Desk Support Specialist - Onsite - Peterborough - £30,000

Pearson Carter are currently working with an established Microsoft Partner based in the U.K. who are looking to recruit a 1st Line Help Desk Support Specialist.

My client is offering flexible working, career progression, and opportunities to work across the Microsoft Technology Stack.

Responsibilities:

• Provide friendly, quick telephone and email support to clients.
• Accurately log issues into the Ticketing System.
• Diagnose and troubleshoot basic hardware, software, and system faults.
• Recognising when a call is urgent and escalate accordingly.

Experience:

• 1-2 years' experience in a support environment (1st line).
• Administration of Microsoft 365, Exchange and Active Directory.
• Strong Communication Skills
• Desire to learn new technologies and systems.

Salary

They are offering a competitive salary of up to £30,00 plus benefits.

Location

This role is fully on-site in Peterborough

How to Apply

Please apply asap with your CV to be considered for this position. You can also get in touch with me on   or .

Pearson Carter is the Leading Microsoft Dynamic CRM recruitment agency - www.pearsoncarter.com

Keywords: Keywords: Microsoft 365, M365, O365, Office 365, Microsoft Teams, One Drive, SharePoint, Support, IT Helpdesk, IT Support, IT Support Supervisor, IT Field Engineer, Cambridgeshire, Peterborough