1st Line Desktop Engineer / IT Support Engineer

Posted 26 February by Latcom Plc

1st Line Desktop Engineer / IT Support Engineer . My client based in Hemel Hempstead are looking for a Desktop Engineer / 1st Line IT Support Engineer for an 2 months contract. You must have a working knowledge of Windows 7/10, MS Office, basic desktop/PC troubleshooting skills, approachable, strong written and verbal communications skills, friendly, very customer focused, professional and polite. Role is to undertake all 1st line support for all PC/desktop and printer issues. Duties include:

  • Desktop/PC builds, re-builds, imaging and scrapping.
  • Ordering PC equipment and management of invoices.
  • Troubleshooting PC issues including O365, IBM Notes (email) and Internet Explorer.
  • Creation and management of documentation.
  • Basic management and troubleshooting of SCCM.
  • Assisting with team projects.
  • Working with 3rd party vendors to remediate hardware issues.

Working hours will be 9.00 to 17.00 Monday to Friday with an option of half an hour lunch.

Reference: 34556765

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