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1st/2nd Line Support

Posted 5 April by Hays Specialist Recruitment Limited Easy Apply Ended

1st/2nd Line Support - Norwich Centre - £20,000

Your new company
A leading E-commerce company based in Norwich city centre is looking for a highly motivated and career driven 1st/2nd line Support Analyst to join their growing team.

Your new role
You will be responsible for the 1st and 2nd line technical support issues as they are raised to the service desk. You will be troubleshooting issues, providing user account management and assisting with software installations and implementations.

What you'll need to succeed
Your passion for IT coupled with your high degree of autonomy and self starting attitude will ensure your success within the business. Your previous experience in first line support alongside your drive for progression will place you in good stead within the company.

What you'll get in return
As well as receiving a competitive salary of £20,000 you will be given the opportunity to gain IT qualifications such as CompTIA, MCP, MCSD and MCSE + other company benefits.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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