1st/2nd Line Support Engineer

Posted 5 February by GCS Recruitment Specialists Ltd
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Technical Support Engineer - 1st/2nd Line

Windows, VMware, Hyper-V, O365, Active Directory, Exchange, ITIL, Networking

Salary: £18,000 - £25,000

Location: Reading

I'm currently seeking a technically literate, highly motivated support engineer. You will act as a point of contact for support enquiries using an ITIL based framework, delivering excellent customer service and meeting/exceeding service level targets detailed in the SLA.

This role will be a great opportunity progress in your IT career as you'll be coached/mentored by senior engineers who will teach you how to deal with issues that you don't have experience with. You'll also be funded to gain Microsoft certifications.

I am interested in candidates that have all levels of working experience within the IT sector

Advantageous/Desirable Skills: (Not Essential)

  • Windows server 2012
  • Office 365
  • Exchange
  • Active directory
  • Hyper V/VMWare
  • Cisco/Networking
  • Excellent communication skills
  • Full UK Driving license & Vehicle

If this role is of interest and you would like more information please apply now or send your CV directly to me

GCS Computer Recruitment Services is acting as an Employment Business in relation to this vacancy.

Reference: 39886540

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