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1st / 2nd Line Support Engineer

Posted 9 February by James Frank Associates Easy Apply Ended

1st / 2nd Line Support Engineer required by our client - a fast-growing, progressive company in Sevenoaks who are leaders in their field.

Due to huge growth and expansion plans for the upcoming year, our client are looking for an IT Engineer with a minimum of 1 years' experience in a technial position, preferably providing 1st Line support with some Networking experience as well.

In this role you will be expected to provide a mixture of both on-site and remote support, to a broad range of clients and industries. Communication is key along with the ability to liaise with staff members of all levels.

Key Responsibilities:

- You will be working as part of a busy IT team providing a mixture of remote and on-site support a varied user base.

- You will need to thrive on multi-tasking as you complete tasks such as installing servers, replacing workstations, resolving OS faults as well as identifying and resolving network issues

- Be a key point of communication between the Help Desk and the client

Key Experience:

- You will be expected to demonstrate a solid understanding of Microsoft Desktops and an awareness / understanding of networking technologies and principles

- Excellent communication skills

- Accomplished problem-solver

- Minimum of 1 years' experience in the IT industry

Due to the responsibilities of the role the successful candidate must have access to their own vehicle and a valid driving license.

This is a fantastic opportunity for a young IT Engineer to join a fast-paced, growing organisation in a role that will offer you exposure to the latest tools and technologies whilst enhancing your knowledge and technical ability.

Reference: 33992626

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