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Zoho CRM System Administrator Training


EduCBA

Summary

Price
£99 inc VAT
Or £33.00/mo. for 3 months...
Study method
Online
Duration
5 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free

Overview

Zoho CRM Online Cloud Based CRM Training:

Looking for a better way to manage and grow your business? Customer relationship management (CRM) software can surely be a great help. Let’s how you could utilize the features of Zoho CRM software effectively through this training. Zoho CRM is the name of an on-demand, SaaS-based CRM software designed to manage sales, marketing, contacts, customer support and other business functions.

Description

The course includes the following:

Introduction to Customer Relationship Management

  • Overview of Zoho CRM
  • Pricing & Account Activation
  • Learn the User Interface
  • Working with Accounts & Contacts
  • Working with Vendors & Purchase Order
  • Working with Products
  • Working with Campaigns
  • Working with Price Books
  • Working with Leads
  • Working with Deals & Quotes
  • Working with Sales Order & Invoices
  • Working with Activities & Projects
  • Working with Cases & Solutions
  • Working with Dashboards
  • Working with Reports
  • Working with Forecasts

Target Customers:

  • Students
  • Businessmen
  • Working professionals
  • Teachers

Pre-Requisites:

  • No prior knowledge of any specific domain is required.
  • Passion to learn and manage

Questions and answers

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Certificates

Certificate of completion

Digital certificate - Included

Reviews

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.