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Zoho CRM System Administrator Online Course


EduCBA

Summary

Price
£10 inc VAT
Study method
Online, self-paced
Qualification
No formal qualification

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Overview

Zoho CRM Online Cloud Based CRM Training:

Looking for a better way to manage and grow your business? Customer relationship management (CRM) software can surely be a great help. Let’s how you could utilize the features of Zoho CRM software effectively through this training. Zoho CRM is the name of an on-demand, SaaS-based CRM software designed to manage sales, marketing, contacts, customer support and other business functions.

Description

The course includes the following:

Introduction to Customer Relationship Management

  • Overview of Zoho CRM
  • Pricing & Account Activation
  • Learn the User Interface
  • Working with Accounts & Contacts
  • Working with Vendors & Purchase Order
  • Working with Products
  • Working with Campaigns
  • Working with Price Books
  • Working with Leads
  • Working with Deals & Quotes
  • Working with Sales Order & Invoices
  • Working with Activities & Projects
  • Working with Cases & Solutions
  • Working with Dashboards
  • Working with Reports
  • Working with Forecasts

Target Customers:

  • Students
  • Businessmen
  • Working professionals
  • Teachers

Pre-Requisites:

  • No prior knowledge of any specific domain is required.
  • Passion to learn and manage

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