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Zoho CRM Online Cloud Based CRM Training:
Looking for a better way to manage and grow your business? Customer relationship management (CRM) software can surely be a great help. Let’s how you could utilize the features of Zoho CRM software effectively through this training. Zoho CRM is the name of an on-demand, SaaS-based CRM software designed to manage sales, marketing, contacts, customer support and other business functions.
The course includes the following:
Introduction to Customer Relationship Management
- Overview of Zoho CRM
- Pricing & Account Activation
- Learn the User Interface
- Working with Accounts & Contacts
- Working with Vendors & Purchase Order
- Working with Products
- Working with Campaigns
- Working with Price Books
- Working with Leads
- Working with Deals & Quotes
- Working with Sales Order & Invoices
- Working with Activities & Projects
- Working with Cases & Solutions
- Working with Dashboards
- Working with Reports
- Working with Forecasts
- Working professionals
- No prior knowledge of any specific domain is required.
- Passion to learn and manage
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