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Office Management and Administration Advanced Certificate at QLS Level 3 cover image

Office Management and Administration Advanced Certificate at QLS Level 3
One Education

Black Friday Sale | QLS Endorsed Courses | TOTUM Discount Card Eligible | 24/7 Tutor Support | 100% Pass Rate

Summary

Price
£29 inc VAT
Study method
Online
Course format
Video
Duration
10 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
120 CPD hours / points
Achievement
Certificates
  • QLS Level-3- Hard copy certificate - £79
Assessment details
  • Assignment (included in price)
Additional info
  • Tutor is available to students

AI overview

AI generated content may contain mistakes

This Level 4 Youth Work and Leadership course equips aspiring youth workers and leaders with the essential skills and expertise to excel in this rewarding field, covering topics like youth work principles, communication, group facilitation, and leadership development.

What you'll learn
  • Understand the duties and responsibilities of a youth worker in the UK
  • Learn the latest techniques for engaging with young people
  • Gain knowledge of UK laws and regulations affecting the younger generation
  • Explore opportunities for youth workers in the social work system
  • Recognize the impact of social media on young people
  • Learn about mental health care and support for youth
Who the course is for
  • Designed for those interested in beginning or advancing a career in youth work and leadership
  • Open to all with no formal entry requirements
  • Suitable for those seeking roles such as Youth Worker, Youth Project Manager, Youth Program Coordinator, Community Youth Worker, Youth Engagement Officer, and Youth Leadership Coordinator
Key features
  • Suitable for learners wanting flexibility
  • Includes an automated assessment system with MCQ tests and instant results
  • Exam included with a pass mark of 60%
Skills & outcomes
  • Skills-based course designed to build practical knowledge and expertise in youth work and leadership
  • Successful completion earns a Certificate of Achievement endorsed by the Quality Licence Scheme
  • Opportunity to obtain a CPD Accredited Certificate from One Education upon passing the MCQ assessment

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Overview

You want a real shot at a career in office management or administrative support? Take this Advanced Certificate in Office Management and Administration and walk away with professional skills that prepare you for real workplace scenarios. No hopping between providers. No paying multiple times for each course. One course. Job-ready.

This course is endorsed by the Quality Licence Scheme (QLS), so the quality is locked in.

One course, QLS-endorsed quality, practical skills, and a clear line of sight to office careers — from administrative assistant to executive support roles. Everything in one place.

And the bonuses you get with the course actually matter:

  • 1-to-1 tutor support when you’re stuck
  • 24/7 access so you can study around work schedules
  • TOTUM Card saves you £550+ a year on professional tools, stationery, and productivity resources

If you’re thinking, “Is this too good to be true?” here's the safety net: 14-day money-back guarantee. No risk, all reward. If you’re not happy (though you will be), you get your money back. Simple.

More about the course

This Office Management and Administration Advanced Certificate gives you the full pathway — from basic administrative support to advanced office management. You’ll develop the skills, confidence, and credentials employers across the UK are asking for.

What you’ll learn across the course:

  • Personal Assistant Skills: supporting executives, managing schedules, and handling correspondence efficiently
  • Administrative Support: filing, record-keeping, document management, and office organisation
  • Organisational Skills: planning workflows, prioritising tasks, and improving productivity
  • Telephone Etiquette: professional communication, handling calls, and managing enquiries
  • Business Writing: emails, reports, letters, and professional documentation
  • Time Management: strategies to maximise efficiency, meet deadlines, and manage multiple tasks
  • Body Language & Effective Communication: understanding non-verbal cues, improving interpersonal interactions, and presenting confidently
  • Meeting Management: planning, scheduling, facilitating, and recording meetings for productive outcomes

Each module builds on the last. By the end, you’ll have practical administrative skills, professional communication expertise, and organisational ability to step straight into office management roles — and progress rapidly.

More About the QLS Endorsement

The course is endorsed by the Quality Licence Scheme (QLS), part of the Skills and Education Group — a long-established organisation with over 100 years of collective experience in high-quality education and training. QLS endorsement ensures the course is independently reviewed for content quality, structure, and learning outcomes, giving you a professionally recognised programme that meets rigorous industry standards.

More about the TOTUM Discount Card

As a student of this course, you’ll also be eligible to apply for the TOTUM Discount Card — the UK’s #1 student discount card endorsed by the National Union of Students (NUS). Enjoy big savings on office supplies, technology, software, travel, food, fashion, and entertainment while you study!

TOTUM — Save Big, Live Smart

  • Save £550+ per year at brands like Halfords, B&Q, Screwfix, Toolstation, and Apple, plus major retailers and restaurants
  • Access exclusive cashbacks and student-only offers online and in-store
  • Receive a FREE government-approved 18+ photo ID, valid proof of age and identity across the UK

It’s not just a card — it’s a lifestyle upgrade that stretches your money further while you build your career and skills.

Achievement

Certificates

QLS Level-3- Hard copy certificate

Hard copy certificate - £79

Assessment details

Assignment

Included in course price

CPD

120 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

This Office Management and Administration Advanced Certificate takes you from beginner to advanced administrative professional with clear, structured modules and practical, job-ready learning. Every unit builds your understanding of office operations and prepares you for real workplace scenarios. Assessments include multiple-choice quizzes, written tasks, and practical exercises to reinforce learning at every step.

⊱⊱ QLS Level-3-Office Management and Administration Diploma Course Curriculum ⊰⊰

  • Module 01: Personal Assistant
  • Module 02: Admin Support
  • Module 03: Organisational Skills
  • Module 04: Telephone Etiquette
  • Module 05: Business Writing
  • Module 06: Time Management
  • Module 07: Body Language and Effective Communication
  • Module 08: Meeting Management

Learning Format

  • 100% online – accessible 24/7 from any device
  • Interactive videos, reading materials, and practical exercises
  • Assessments to reinforce workplace-ready skills

Requirements

No formal qualifications or experience required. You’ll need:

  • A computer, tablet, or smartphone with internet access
  • Motivation to learn and an interest in administrative work

Everything else — including guidance, assessments, and support — is built into the course.

Career path

Completing this QLS-endorsed course opens doors across office and business environments. Graduates typically move into roles such as:

  • Personal Assistant – £19,000 – £27,000 per year
  • Administrative Support Officer – £18,000 – £24,000 per year
  • Office Manager – £22,000 – £35,000 per year
  • Executive Assistant – £25,000 – £38,000 per year
  • Business Administrator – £20,000 – £28,000 per year

Questions and answers


No questions or answers found containing ''.


Luke Wallace asked:

Please can I ask how long, each week, I would need to commit per week/ month, throughout the next 12 months to completing this course?

Answer:

Dear Luke, Thanks for your question. The course duration is 312 hours. You will have a year of access to complete the course. It is totally up to you how long you study per day to finish the course as it is totally self-paced and online-based.

This was helpful. Thank you for your feedback.

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FAQs

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