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Workplace Violence – Online CPD Accredited Training Course

Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download


MHC Training Solutions

Summary

Price
Save 60%
£10 inc VAT (was £24.99)
Offer ends 31 December 2019
Study method
Online, self-paced
Duration
4 Hours
Qualification
4 CPD points / hours
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

5 students purchased this course

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Overview

Workplace Violence – Online CPD Accredited Training Course - How to Deal with Workplace Violence & Improve Workplace Safety

Workplace harassment is illegal and destructive to any organisation. It is important to treat everyone in the workplace with respect and dignity. Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing. Left unchecked, harassment can escalate into violence. Workplace harassment training is essential to the welfare of all businesses and their employees.

Study method - Online, self-paced (4-6 study hours)

Course format - Online (24/7 access), modular

Course Duration - Part-time (1 year access)

Qualification - Certificate of completion

Course Delivery – via desktop PC/MAC, laptops, tablets or smart phones

Awarding Body – CPD Certification Service (mapped to Ofqual Qualifications)

Course accreditation

The content of this online training course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines (in line CPD Certification Service requirements).

Description

Course aims

In order to prevent workplace violence, it is essential that managers and employees are able to identify individuals who could become violent and understand how to diffuse dangerous situations. This e-learning course will help participants to identify and address violence in the workplace, as well as giving them the tools to develop their own Workplace Harassment Policy.

Course objectives

The objectives of this workplace violence online course are to:

  • Define workplace harassment.
  • Understand bullies and how to avoid hiring them.
  • Create a risk assessment and understand how to handle violence.
  • Recognize social and business responsibility.
  • Develop relevant policies and procedures.
  • Learn how to investigate complaints.

What’s covered in this course?

This online workplace violence course covers the following:

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: What is Workplace harassment?

  • How to Identify
  • Costs to your business

Module Three: Identifying The Bully

  • Abusive Workplace Behaviors
  • Bullying and Personality Disorders
  • Narcissism

Module Four: How to Handle Workplace Violence

  • Types of Behavior
  • Target the Behavior, Not the Person
  • Implement an Action Plan

Module Five: Risk Assessment (I)

  • Understanding Anger and Aggression
  • Defusing & De-escalating Strategies
  • Communication Skills
  • Tactical Options

Module Six: Risk Assessment (II)

  • Identifying the Hazard
  • Assessing the Risk
  • Controlling the Risk
  • Evaluating & Review

Module Seven: Being the Victim

  • What Is Not Considered Bullying
  • Steps to take

Module Eight: Checklist for Employers

  • 4 Step Process
  • Addressing all Employees
  • Code of Ethics
  • Policy and Procedures

Module Nine: Interview Process

  • Identify a Bully in the Interview Process
  • Warning Signs
  • Role Play
  • Case Study

Module Ten: Investigation Process

  • Advising your Supervisor
  • Lodging the Complaint
  • Initial Response
  • The Investigation
  • The Findings
  • Review & Closure

Module Eleven: Developing a Workplace Harassment Policy

  • Scope
  • Philosophy
  • Principles
  • Intent
  • Options
  • Informal Complaint Process
  • Formal Investigation process

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

What is workplace violence?

"Workplace violence is any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site. It ranges from threats and verbal abuse to physical assaults and even homicide. It can affect and involve employees, clients, customers and visitors"

Why choose our online training courses?

All our e-learning courses can be accessed on any electronic/computerised device. You can study at work or at home, in your own time and at your own pace!

  1. Easy to follow and understand
  2. Only 4 to 6 hours recommended study time
  3. 1 year access to course & learning materials
  4. Access your course anytime, anywhere & on any device
  5. Complete course on desktop computer, laptop, tablet or smartphone
  6. Additional references and downloadable materials available
  7. CPD Certification Service (mapped to Ofqual Qualifications)

Organisational e-learning

Are you responsible for organisational training and development or organisational statutory and mandatory compliance? You may want to find out more about how Learning Management System (LMS) may help your organisation. With our interactive LMS, managers and administrators can easily:

  • set up a FREE blended learning environment;
  • upload essential documents;
  • upload individual and group learners;
  • manage learners, including tracking progress
  • review who has completed training
  • download/print training reports for compliance audits

Workplace Violence – Online CPD Accredited Training Course

Who is this course for?

Those interested in soft skills development, personal and professional development, presentation skills, communication skills, project management, leadership and management skills.

Requirements

Course Delivery – via desktop PC/MAC, laptops, tablets or smart phones

Career path

Soft skills development, personal and professional development, presentation skills, communication skills, project management, leadership and management skills.

Questions and answers


No questions or answers found containing ''.


Andrea Grahame asked:

I am looking at this course for my team of 20 colleagues. Do you offer a trial so that I can determine if it is appropriate for us? Thank you

Answer:

Good morning Andrea Many thanks for your email Unfortunately we cannot provide you trials, we apologise for any inconveniences caused. Please note that you can purchase one license now and buy the remaining ones if you are happy with the course and content. Should you require any further assistance, please do not hesitate to contact us Kind regards Support Team

This was helpful. Thank you for your feedback.

Amy asked:

HI, If I am buying on behalf of a group how does this work? If I buy 5, do we get sent individual log ins etc to complete the course? Many thanks

Answer:

Good afternoon Amy, Thank you for your message. If you are booking the course for someone else, this can be stated in the "Notes" section of the "basket" area or under "student's details" i.e. their full name/s and their email address, so that our system knows the correct name of the individual(s) needing to be enrolled. They should receive their individual logins. If you have any further queries, please let us know. Kind regards, Rita MHC Training Solutions Support Team

This was helpful. Thank you for your feedback.

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