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Workplace Diversity - Online Course - CPDUK Accredited
Mandatory Training Group

Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download

Summary

Price
£19.99 inc VAT
Study method
Online
Duration
4 hours · Self-paced
Access to content
365 days
Qualification
No formal qualification
CPD
4 CPD hours / points
CPD What's this?
Certificates
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
1 student purchased this course

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Overview

Workplace Diversity - Online Course - CPDUK Accredited.

Welcome to The Mandatory Training Group's online Workplace Diversity training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

With the world becoming more mobile and diverse, diversity has taken on new importance in the workplace. Learners will be able to use strategies for removing barriers and stereotypes and to encourage diversity in the workplace and even through their community.

Improving diversity knowledge is a required component of every company. With more and more businesses having a global presence, workplace diversity is a forgone conclusion. Learners will be able to use strategies to be proactive and remove barriers. They will be shown how to build and encourage diversity in their workplace and community.

Our online Workplace Diversity training course will help learners understand what diversity is and how they can create a more diverse environment. Learners will be instructed on how to use active listening and employ effective questioning techniques. By learning the right complaint resolution skills and choosing the right course of action communication throughout, your business will be strengthened.

Certificate duration: 2 years

Entry requirements: No entry restrictions

Recommended prerequisites: N/A

Assessment type: End of course assessment

Assessment pass mark – 80% needed to pass and gain a CPD certificate

Cost(s) of assessment and certification – All costs included in the course price

Awarding/Accrediting body – CPD Certification Service (CPDUK)

Workplace Diversity - Online Course - CPDUK Accredited.

Certificates

Certificate of completion

Digital certificate - Included

CPD

4 CPD hours / points
Accredited by The CPD Certification Service

Course media

Resources

  • Workplace Diversity - Online Training Course - The Mandatory Training Group UK - - download

Description

Course content

This online Workplace Diversity training course includes the following:

  • Module One: Getting Started
  • Module Two: Understanding Diversity
  • Module Three: Understanding Stereotypes
  • Module Four: Breaking Down the Barriers
  • Module Five: Verbal Communication Skills
  • Module Six: Non-Verbal Communication Skills
  • Module Seven: Being Proactive
  • Module Eight: Coping with Discrimination
  • Module Nine: Dealing with Diversity Complaints as a Person
  • Module Ten: Dealing with Diversity Complaints as a Manager
  • Module Eleven: Dealing with Diversity Complaints as an Organization
  • Module Twelve: Wrapping Up

Course aims

This online Workplace Diversity training course will help learners understand what diversity is all about and how they can help create a more diverse world at work and at home. They will be instructed to use skills such as active listening to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength.

Learning outcomes

The learning outcomes of this online Workplace Diversity training course are to:

  • Explain the definition, terms and history of diversity
  • Describe the meaning of stereotypes and biases, how they develop, and the reasons for your own perspectives
  • List strategies for removing barriers to encouraging diversity for yourself, in the workplace, and the social community
  • Use active listening skills to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength
  • Identify ways to encourage diversity in the workplace, and prevent and discourage discrimination
  • Understand and respond to personal complaints, and develop a support system to manage the resolution process
  • List the steps a manager should take to record a complaint, analyse the situation, and take appropriate resolution action.

Workplace Diversity - Online Course - CPDUK Accredited.

Who is this course for?

This online Workplace Diversity training course is suitable for those who want to understand what diversity is all about and how they can help create a more diverse world at work and at home.

Workplace Diversity - Online Course - CPDUK Accredited.

Requirements

Learn anywhere, anytime on any device

You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.

Our courses utilise responsive design features, making them available on any device of your choice.

Workplace Diversity - Online Course - CPDUK Accredited.

Career path

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.

Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).

Workplace Diversity - Online Course - CPDUK Accredited.

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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