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Welfare Reform - The Essentials for Registered Providers

Interactive Video Lessons | Free E-Certificate | Tutor Support



£12 inc VAT
Study method
Course format What's this?
4 hours · Self-paced
Access to content
365 days
No formal qualification
  • Certification of Completion - Free
Additional info
  • Tutor is available to students

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This comprehensive online course is designed to equip registered providers in the housing sector with the essential knowledge and skills needed to navigate the complexities of welfare reform effectively. As government policies and regulations related to welfare benefits continue to evolve, it's crucial for housing professionals to stay informed and ensure their organizations are compliant while supporting residents in need.


Certification of Completion

Digital certificate - Included


**Module 1: Introduction to Welfare Reform**

- Understanding the welfare reform landscape

- Historical context and policy evolution

- The role of registered providers in welfare reform

**Module 2: Welfare Benefits Overview**

- An in-depth look at key benefits (e.g., Universal Credit, Housing Benefit)

- Eligibility criteria and entitlements

- Changes in benefit payments and implications for housing

**Module 3: Universal Credit and Housing**

- How Universal Credit works

- Managing rent payments under Universal Credit

- Addressing challenges and arrears

**Module 4: Debt Prevention and Management**

- Strategies for preventing rent arrears

- Effective debt recovery techniques

- Collaborative approaches with residents

**Module 5: Supporting Vulnerable Tenants**

- Identifying vulnerable tenants

- Safeguarding and signposting to support services

- Building inclusive communities

**Module 6: Legal Compliance and Advocacy**

- Staying compliant with housing regulations

- Advocating for tenant rights and fair policies

- Case studies and best practices

Who is this course for?

  1. Understand the key principles and objectives of welfare reform.
  2. Identify the main welfare benefits and their eligibility criteria.
  3. Navigate the Universal Credit system and its impact on housing.
  4. Develop effective strategies for mitigating rent arrears and debt.
  5. Support vulnerable tenants and those affected by welfare changes.
  6. Stay compliant with legal and regulatory requirements.
  7. Advocate for fair housing policies and tenant rights.


No prior knowledge or experience required

Career path

- Registered Providers

- Housing Managers

- Housing Officers

- Housing Support Workers

- Policy Analysts

- Social Housing Professionals

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