Performance Benchmarking for Water Utilities
Summary outline of the webinar
Having the ability to manage performance is even more important in a demanding and risky environment, such as the one of Water Utilities, hence organizations within the water sector have to be up-to-date with the industry’s performance levels and their own performance level in comparison.
In 2016, The KPI Institute, through its Center for Performance Benchmarking and Utilities Performance Labs initiated a large series of secondary benchmarking projects in order to reveal the key indicators used within the Water Utilities sector and enable professionals to benchmark their own performance against well-known Water Utilities companies. Join us to get an insight into the findings of our Secondary Benchmarking Initiative.
Main topics covered
- Performance measurement challenges within the Water Utilities sector;
- Findings for Operations;
- Findings for Human Capital;
- Findings for Customers;
- Findings for Environmental Impact;
- Findings for Corporate Governance.
Key Learning Points
- Identify the industry’s performance level and best performers within the water utilities sector;
- Enable practitioners to activate new KPIs within their organizations;
- Generate added value from a benchmarking initiative.
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