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Vulnerable Clients


Data Law Limited

Summary

Price
£108 inc VAT
Or £36.00/mo. for 3 months...
Study method
Online
Duration
1 hour · Self-paced
Qualification
No formal qualification
Additional info
  • Tutor is available to students

Overview

Learning Outcomes

  • n completion of this course you will have a greater understanding of, and feel more confident when handling matters involving vulnerable clients

What is the target audience?

  • This course is suitable for practitioners of all levels including support staff, paralegals, fee earners, trainees and experienced solicitors

Description

Vulnerability can prevent access to legal services, and mean a client requires additional support during the process of receiving legal advice. This course looks at the types of vulnerability clients may experience, and how vulnerability is defined in a variety of sectors. We will consider the regulatory, public policy, and client care aspects of vulnerability and provide ideas for achieving a supportive service within your firm.

This course is suitable for anyone in a client facing or advice giving role, or those handling processes within law firms, looking for a discussion of the challenges faced by vulnerable clients and the obligations of law firms in meeting them.

What we will cover
• The meaning of the term vulnerable, and how vulnerability can affect us all
• Regulatory requirements of the SRA, CLC and FCA regarding vulnerable clients
• Vulnerability and acting in the best interests of the clients
• Vulnerability and taking unfair advantage
• Vulnerability and the link to capacity
• Ideas for client care solutions and developing processes in your firm

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.