- Digital certificate - Free
- Hard copy certificate - Free
- Reed Courses Certificate of Completion - Free
- Tutor is available to students
Digital certificate - Included
Free
Hard copy certificate - Included
Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).
For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Digital certificate - Included
Will be downloadable when all lectures have been completed.
Learners will understand how to shift from product-based to value-based selling by putting customer needs first. They will master the art of asking the right questions and actively listening to uncover key customer priorities and challenges. Communication will become stronger through techniques that build trust and rapport.
The course helps learners develop persuasive value propositions that demonstrate measurable results, including ROI and cost savings. They will learn negotiation tactics that create win-win outcomes and explore how to respond to objections using value insights.
Learners will discover how to use customer data and feedback for deeper personalization, and how to use technology tools to enhance efficiency. The course also builds skills in identifying upsell opportunities and creating lasting relationships. Finally, learners will be prepared to lead value-based sales teams and align strategies with changing market needs.
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This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.