Understanding Working in the Health Sector Certificate

This qualification is designed for learners interested in, or new to, working in the health sector. It would benefit those working within the sector to support their progression and personal development into a wide range of health care roles both NHS and private.

This Level 2 Certificate in Understanding Working in the Health Sector (QCF) is aimed at Learners who are considering, or starting out in, a career in the health sector. It equips Learners with underpinning knowledge and understanding of the sector and roles within it. This quali?cation develops the knowledge and understanding needed to become an effective member of a health care team.

The aims of this course are to allow students to develop a knowledge and understanding of the following aspects of working in health sector occupations:

• Role of the healthcare worker
• Communication skills
• Personal development in the health sector
• Health, safety and security in the health sector
• Understanding quality standards
• Equality, diversity and inclusion

The course is designed for home study or distance learning and is comprised of comprehensive printed course notes presented in an A4 ring binder, together with course assignments and study guide. Tutor support and a student helpline facility are integral to the course, and students have a full 12 months in which to complete their studies. Actual study time will be of the order of 90-100 hours.

The course is divided up into six study units, each with one tutor marked assignment to be completed. Each assignment contains approx 8-10 written tasks to be completed which are then submitted to a subject tutor for marking. Where required assignments can be re-submitted after amendment in the event that the assessment standards are not full met on first submission.

The course units and topics are as follows:

Unit 1 Understand the role of the healthcare worker

This unit provides the knowledge required to understand the nature of working relationships, working in ways that are agreed with the employer and working in partnership with others.

Unit 2 Communication skills for working in the health sector

This unit covers the different forms of communication in the health sector. Learners will become aware of the different people they may need to communicate with and the importance of establishing the appropriate form of communication for individuals. They will also investigate the importance of completing accurate records and maintaining confidentiality.

Unit 3 Personal development in the health sector

In this unit learners will identify their own personal development needs and how feedback and reflection can support their personal development.

Unit 4 Health, safety and security in the health sector

This unit aims to give learners an understanding of how they can assist in maintaining health, safety and security in a healthcare environment. It covers aspects such as identifying risk; relevant legislation and workplace policies and procedures; how to respond to emergency situations; and how to report issues.

Unit 5 Understand quality standards in the health sector

This unit aims to give learners an understanding of how to deliver quality standards of service that address legislation, policies and procedures in the health sector. They will investigate how organisations monitor, evaluate and maintain these standards and which resources can support them.

Unit 6 Equality and diversity in the health sector

This unit develops learners' understanding of the importance of equality and diversity in the health sector. Learners will understand that it’s everyone’s responsibility to act in ways that support equality and diversity and how to respond to behaviour that is discriminatory.

This programme is designed for people who wish to gain a recognised award to enable them to begin work or improve their career in health care support and administration roles. It is designed for anyone working or planning to work in general practice, health centre or hospital support and administration occupations and who wish to demonstrate a relevant range of knowledge and job skills.

There are no study pre-requirements as the course is intended for learners who have not studied this topic beforehand.

The course is intended for learners following a health care support or administration career route and is relevant to a variety of administrative roles in general practice, health centre and hospital environments.

Currently there are no Q&As for this course. Be the first to ask a question.

Certificate of completion

Digital certificate - Included