Understanding and working with HMRC & DWP

Instructor led Online course - Guide to working with HMRC and DWP



£654 inc VAT
Or £54.50/mo. for 12 months... Read more
Study method
Online with live classes
5 hours, Full-time
No formal qualification
Additional info
  • Tutor is available to students
  • Certificate of completion available and is included in the price

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Why should you choose this course?

Selling to government can feel like a long and very complex road. This course will give you an overview of these key government departments and their responsibilities. We will cover the policy context and their priorities, to give you a better chance of bidding successfully with them.

Course media


What is the course outcome?

This engaging and informative workshop will provide delegates with an understanding of the key policy and delivery programmes within HMRC & DWP, and the policy and technology context that they work within.

What is the agenda?

  • The Whitehall context: relevant Government priorities and challenges
  • The Departmental context: structures, key responsibilities, culture, key officials and business challenges at HMRC/DWP
  • The technology challenges: key policies affecting these organisations in terms of technology delivery

Who is the course leader?

Jo Clift has over 20 years’ experience at the heart of Whitehall, including several ICT strategy roles. Jo’s roles include creating the Coalition Government’s ICT strategy in 2011 and developing a new model for corporate shared services across Whitehall. Jo gained private sector experience as a senior manager at Deloitte Consulting. Jo spent a number of years in senior communications roles, including Head of Communications for the BSE Inquiry and then Press Secretary to Lord Falconer. She has worked closely with many ministers over the years, including Lord Peter Mandelson and Sir Oliver Letwin. She also worked at Number 10.

Jo now works as a business consultant, advising organisations and senior executives who need to understand and influence government. She is a published writer on the civil service and Brexit.

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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