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TWIN Pack: Core Skills for Telephone, Writing and Social Media
ZandaX

TWO courses:1) Getting More From the Telephone2) Writing Skills & Best Practice for Social Media & workbooks

Summary

Price
£19 inc VAT
Study method
Online
Duration
8 hours · Self-paced
Access to content
12 months
Qualification
No formal qualification
Additional info
  • Tutor is available to students

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Overview

Learn how to get the most from remote communication, starting with the telephone, then moving on to writing skills and social media basics.
This two-course pack gives you all you need to set yourself up for success in the shortest possible time.

DEVELOPMENT course option, with your own ZandaX TWIN Pack: Core Skills for Telephone, Writing and Social Media workbook

The price includes fully interactive online TWIN Pack: Core Skills for Telephone, Writing and Social Media courses, each delivered in 297 targeted modules, along with your own ZandaX workbook and Action Plan.

Support: this course has 60-day tutor email support, with response within 24 hours/one working day.

This TWIN Pack: Core Skills for Telephone, Writing and Social Media Power Pack contains 2 courses
[See the Description section below for the full course content]

Getting More From the Telephone
Includes Telephone Communication: The Good & Bad, Improving Your Telephone Communication, 7 Ways to Overcome Challenges on the Phone

Writing Skills & Best Practice for Social Media
Includes Using the Right Words, Writing Structure & Quick Tips, Writing for Maximum Effect, Creating & Managing Your Social Media Profile

Description

ABOUT THE ZANDAX WORKBOOK: You get the special ZandaX workbook which gives a course summary and space for your notes, as well as our unique ACTION PLAN that enables you to relate the content to your own life, and to monitor and manage your ongoing development. How does that sound?

In these TWO great courses, you'll get a wide-ranging understanding of what's important for competency in telephone and writing skills.

Build a solid base on which you can improve your skills!

WHAT YOU GET IN THIS PACK

COURSE: Getting More From the Telephone
* Getting More From the Telephone

COURSE: Writing Skills & Best Practice for Social Media
* Writing Skills & Best Practice for Social Media

Who is this course for?

Anyone who wants to get the most from telephone and written communications -- either for themselves or for their staff, and whether at work, at home or with friends.

Requirements

All concepts and tools are explained simply and helpfully, so there are no pre-course requirements: all you need is a desire to learn how to get the most from the telephone, and improve your writing skills!

Career path

Just think: how will you benefit if you can hold effective telephone conversations and write in a way that gets better results than you've done before?

Learn how to be more successful by acquiring the necessary skills and knowledge to do just that.

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.