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Travel & Tourism Diploma + Hospitality Management Course

Get 2 Certification in 1 Course. Professional Certificate Endorsed by ABC Awards + CPD Certificate. Tutor Support

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£15 inc VAT (was £300)
Offer ends 30 January 2020
Study method
Online, self-paced
301 Hours
Access to content
Lifetime access
Level 5 Diploma
2 CPD points / hours
Professional What's this?
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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This bundle course has been designed to equip our learners with a more in-depth understanding of travel, tourism and hospitality and the skills required for this career path. The Travel & Tourism Diploma + Hospitality Management Course will help learners to fully develop their knowledge of industry practices, including guidance on how to start their own travel business.

Fast track your career in the Travel and Tourism sector and equip yourself with essential business management skills with the Travel & Tourism Diploma. This introductory course is ideal for anyone looking to enter the travel industry. In this training program, you will explore the essential areas of travel and tourism, from the different services and sectors to sustainable tourism and career opportunities in this field. You will also learn about how social media plays a vital role in tourism marketing.

Be fully prepared for a career in hospitality and take steps to become a certified hospitality manager with the Hospitality Management Course. This training course explores the various factors that affect the industry, such as political, social and environmental. You’ll also familiarise with important hospitality brands, their services and values. This course includes essential topics such as accommodation, catering and quality management. Develop the skills and knowledge to kickstart your career and study at your own pace and convenience.

Learning Objectives

  • A sweeping overview of the modern travel and tourism industry
  • The development of the travel & tourism industry in recent years
  • Understanding the influence of environmental awareness and the creation of competitive tourism products
  • Get introduced to the more intense and complex travel industry issues
  • Explore the various roles and responsibilities of the travel organizers
  • Planning and organizing national and international tour operations
  • understanding the value of valuable marketing in travel and tourism
  • Consideration of transportation options and logistics
  • The importance of sustainable tourism and environmental awareness
  • Crisis management and public awareness in travel and tourism
  • The basics of establishing and running a successful travel business
  • Deliver excellent, high-quality customer service for each client
  • Shopping pitfalls, including food and dining tips
  • Get a sweeping overview of the travel & tourism industry today
  • Learn how to plan and organise national and international tour operations
  • Understand the definition and importance of sustainable tourism
  • Gain a solid understanding of social media marketing in travel & tourism
  • Discover your career opportunities in the travel & tourism sector
  • Explore the fundamental principles and practices of hospitality management
  • Familiarise with leading hospitality brands and their values
  • Get a basic understanding of accommodation management
  • Develop your knowledge of catering services in the hospitality sector
  • Gain valuable communication, customer service and cultural awareness skills


Level 5 Diploma
Endorsed by ABC Awards
2 CPD points / hours

Course media


Course Outline

**Travel & Tourism Diploma**

Module 1: An Introduction to Travel & Tourism

  • What is ‘Travel And Tourism’?
  • Types of Tourism
  • Why Do People Travel?
  • Travel and Tourism Component Industries
  • Tourist Attractions
  • Types of Tour Operators
  • Tourism Development and Promotion
  • Regulatory Bodies
  • Ancillary Services
  • Role of Travel and Tourism Organisations and Their Interrelationships
  • Meeting Organisational Aims
  • Providing Products and Services
  • Environmental and Ethical Responsibilities
  • Contributions to The Economy

Module 2: The Business of Travel and Tourism

  • Travel and Tourism Business Environment
  • Public Sector
  • Private Sector
  • Geography of Travel and Tourism
  • International Travel and Tourism
  • UK Travel and Tourism
  • Types of Organisations in Travel and Tourism
  • Inbound, Outbound and Domestic Tourism

Module 3: Marketing to the Traveling Public

  • Decision-Making Process
  • Information Seeking
  • It’s All in The Details
  • Foundations for Understanding Tourist Motivations
  • Push And Pull Motivations
  • Maslow’s Hierarchy of Needs
  • The Travel Career Patterns
  • The Psychocentric–Allocentric Model
  • Segmenting The Tourism Market
  • Putting Segmentation Knowledge to Work

Module 4: Characteristics of Travel and Tourism Organisations

  • Business Structure and Control
  • Vertically-Integrated Organisations
  • Horizontally-Integrated Organisations
  • Documentation for Business Set-Up
  • Distribution of Profits
  • Tax Returns And VAT
  • Gain Competitive Advantage to Achieve Business Aims
  • Providing Added Value
  • New And Innovative Products and Services
  • Total Quality Management (TQM)
  • Providing Excellent Customer Service
  • Training and Developing Staff
  • Targeted Advertising and Promotion
  • Innovative Pricing Policies and Modern Sales Techniques
  • Integration and Consortium Membership

Module 5: Career Development within the Industry

  • Careers In The Travel and Tourism Industry
  • Front-Of-The-House
  • Back-Of-The-House
  • Entertainment
  • Career Progression
  • Training
  • Factors To Consider
  • Prepare For Employment in The Travel and Tourism Sector
  • Personal Skills Audit

Module 6: Sustainable Tourism

  • Why Should Tourism be Sustainable?
  • History of Sustainable Tourism
  • Tourism and The Sdgs
  • Need for Sustainable Tourism
  • Who are The Tourists?
  • Trends in Sustainable Tourism
  • Greater Interest in Experiential Tourism
  • Efforts to Battle Nature Deficit Disorder
  • Popularity of Nature-Based Travel
  • Generational Changes

Module 7: Sociocultural Impacts of Travel and Tourism

  • Promotion of Cross-Cultural Understanding
  • A Force for World Peace
  • Incentive to Preserve Culture and Heritage
  • Promoting Social Wellbeing and Stability
  • Commodification
  • Frontstage and Backstage
  • The Demonstration Effect
  • The Relationship Between Tourism And Crime
  • Factors Contributing to The Increased Likelihood of Sociocultural Costs
  • Cultural and Behavioural Differences Between Tourists and Residents

Module 8: Environmental Impacts of Tourism

  • Environmental Benefits
  • Environmental Costs
  • Environmental Impact Sequence
  • ‘Permanent’ Environmental Restructuring
  • Generation of Waste Residuals
  • Tourist Activities
  • Indirect and Induced Activities
  • Ecological Footprinting
  • Management Implications of Environmental Impacts

Module 9: Social Media and Tourism

  • How Tourism Companies Can Benefit from Using Social Media
  • Social Media and the Tourist’s Buying Journey
  • Successful Social Media Marketing in The Tourism Industry
  • Creating Great Content
  • Engaging With Tourism Influencers And Experts

Module 10: Tourism and UK

  • Britain's Visitor Economy Facts
  • Inbound Tourism to The UK
  • Repeat Visitors to The UK
  • Outbound Tourism
  • Destination of Outbound Visits
  • Domestic Tourism
  • Reasons for Domestic Trip
  • Destination of Domestic Tourists
  • Brexit and Tourism
  • Challenges and Opportunities of Brexit

**Hospitality Management Course**


  • Introduction to Hospitality
  • Characteristics of the Hospitality Industry
  • Relationship Between the Hospitality Industry and Tourism
  • Types of Accommodation
  • Types of Room
  • Types of Hotel Guests

Hospitality Management

  • Introduction to Hospitality Management
  • Influences Which Affect the Industry
  • The Development of the Hospitality Industry
  • Hospitality Brands
  • Accommodation
  • Food Service
  • Successful Quality Management


Endorsed Certificate of Achievement

At the successful completion of the course, the learners can order an endorsed certificate of achievement from ABC & Certa Awards by paying the accreditation fee of £88. There is an additional £10 delivery charge for international students.

Certificate of Completion from Course Gate

At the successful completion of the course, the learners may order the Certificate of Completion from Course Gate (soft copy) by paying only £2. For the Printed hard copy of the certificate, the learners have to pay £9. There is an additional £10 delivery charge for international students.

Who is this course for?

This course is suitable for who are new to the travel, tourism and hospitality sector. It is ideal for those who wish to develop their understanding of the essential principles and practices of working in this industry. There are no entry requirements for this course, which can be studied full-time or part-time.

Career path

On successful completion, learners will be equipped with the skills and knowledge to explore a wide range of roles and salaries within the travel, tourism and hospitality sector. Career opportunities include:

  • Business Travel Consultant
  • Hospitality Manager
  • Tour Operator
  • Travel Sales Advisor
  • Tour and Travel Guide
  • Hotel General Manager

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