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Travel & Tourism - Course

Diploma QLS Level 4 | *FREE PDF Certificate* |*100% Pass Rate* | 80 CPD Credits | *Free Event Management Course*

Staff Training Solutions


£12 inc VAT
Study method
Online, self-paced
260 hours
No formal qualification
80 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Travel & Tourism

Certificate of achievement in Travel & Tourism Professional Diploma QLS Level 4. Additional CPD Accredited Certificate with 80 CPD points available with no extra study. The course comes with easy to understand e-learning study materials.

Endorsed Travel & Tourism Diploma of Achievement. Begin by studying a brief history of Travel & Tourism, along with how the international tourism trade works and the reasons why people travel. Explore the intricacies and mechanics of tour packages, how to succeed in HR management, the importance of delivering a memorable customer experience, the logistical aspects of both domestic and international travel, crises management, the concept of sustainable tourism and so much more besides. Study Travel & Tourism Professional Diploma in your own time and at your own pace for a career that could take you places you never dreamed possible!

Course Benefits

When studying for an advanced Travel & Tourism Professional Diploma with Staff Training Solutions every learner benefits from:

  1. The provision of all required learning materials, digital textbooks and documentation as standard for completion of the course with no additional purchases required.
  2. Comprehensive flexibility and no deadlines or time restrictions to worry about – study in your own time at a pace that suits you.
  3. Access your online study program from anywhere in the world with an Internet connection on a 24/7 basis.
  4. The comprehensive support of the Staff Training Solutions team and your own assigned tutor with extensive industry experience.

Quality Licence Scheme

This Travel & Tourism course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.



80 CPD hours / points
Accredited by The CPD Standards Office

Course media


Travel & Tourism

When it comes to sheer enjoyment and fulfilment, there are few industries that come close to Travel & Tourism. All over the world, millions of qualified and capable professionals are living the dream – lucrative careers as enjoyable as lifelong holidays! If all this sounds too good to be true, why not make now the time to find out exactly what you’re missing? Our most advanced Travel & Tourism Professional Diploma could be your ticket to the big time! Whatever your interests and primary talents, you’ll find the perfect place to put them to good use in the Travel & Tourism sector!

Learning Objectives

Our most advanced Travel & Tourism Professional Diploma has been designed for both newcomers to the industry and those in pursuit of promotion. With no specific prior education or experience required, course content begins with the basics and gradually introduces the more intensive and complex travel industry issues.

Along with an overview of the mechanics of the contemporary Travel & tourism industry, learners explore the various roles and responsibilities of its primary participants at every level. A variety of travel challenges are opportunities are explored, along with destination consideration, the importance of environmental awareness and the creation of competitive tourism products. Explore the essential HR and marketing elements of Travel & Tourism operations, along with the steps required to establish and manage an independent Travel & Tourism organisation.

Upon successful completion of this Travel & Tourism Professional Diploma course, you will benefit from an array of new skills, talents and knowledge including:

  • A comprehensive overview of the contemporary Travel & Tourism industry
  • How the industry has evolved and developed over recent years
  • The essential features that make up quality Travel & Tourism products
  • What it takes to deliver superior customer service for every client
  • How to effectively plan and manage national and international tour operations
  • The importance of effective marketing in Travel & Tourism
  • Essential human resource management issues and responsibilities
  • Consideration of transportations options and logistics
  • The importance of sustainable tourism and environmental awareness
  • Crisis management, PR and public awareness in Travel & Tourism
  • The basics of establishing and running a successful travel business

Course Outline

This intensive yet digestible Travel & Tourism Professional Diploma is delivered across 8 modules – each concluding with an online assessment to verify your acquired knowledge and competencies. Your assigned tutor will provide you with comprehensive support at all times, in order to assist with your successful completion of each unit.

Module 1 - Introduction to Travel & Tourism

This Travel & Tourism module covers the following topics:

  • Leisure Tourism
  • Business Tourism
  • Differences between Business Travel and Leisure Travel
  • Visiting Friends and Relatives (VFR)
  • Motivating Factors – Wanting to Travel
  • The Development of Leisure Travel
  • Advantages of a Package Holiday
  • The Disadvantages of Package Holidays
  • Self- Packaged Holidays
  • Changes in Travel and Tourism
  • Types of Tourist Destinations
  • Culture and Heritage
  • Plus more

Module 2 - Tourism Products & Services

This Travel & Tourism module covers the following topics:

  • The Marketing Mix
  • The Components of the Tourism Product
  • The Product Life Cycle
  • Plus more

Module 3 - The Travel & Tourism System

This Travel & Tourism module covers the following topics:

  • Transportation Reservations
  • Finding a Reputable Agent
  • Using a Travel Agent for International Travel
  • Plus more

Module 4 - Managing Tour Operations

This Travel & Tourism module covers the following topics:

  • Organisers and Retailers
  • Tour Operators
  • Travel Management Services
  • Information Technology and The Travel Trade
  • Consumer Protection
  • Checklist - Working With the Travel Trade
  • Plus more

Module 5 - Marketing in Travel & Tourism

This Travel & Tourism module covers the following topics:

  • A Marketing Strategy
  • The GTA’s Marketing Role
  • Printed and Audiovisual Material
  • Travel and Agency Familiarisation Trips
  • Travel Trade Shows and Exhibitions
  • Measuring Promotional Effectiveness
  • Marketing Objective and Results
  • Marketing Activities
  • Plus more

Module 6 - Quality Management and Customer Care

This Travel & Tourism module covers the following topics:

  • The Concept of Quality Management In Services
  • Quality Management in Tourism
  • Caring For Customers in Tourism
  • Plus more

Module 7 - Human Resource Management

This Travel & Tourism module covers the following topics:

  • The Importance of Human Resources
  • The Human Resources Development Strategy
  • A National Council for Tourism Education and Training
  • Linking Types and Levels of Training
  • Rewards, Benefits, and Compensation
  • Human Resources Information Systems
  • Plus more

Module 8 - Transport Management

This Travel & Tourism module covers the following topics:

  • Changes in Transportation
  • Transport Principles
  • Comparing Different Forms of Land Travel
  • Advantages and Disadvantages of Different Types of Transportation
  • Issues In Transport Management
  • Transport and Environment
  • Plus more

Who is this course for?

Travel & Tourism Professional Diploma Level 4

Our highest-level Travel & Tourism Professional Diploma is perfect for anyone looking to begin or further an existing career in the Travel & tourism sector. Though intensive and in-depth, the content of the course has been designed with maximum flexibility and accessibility in mind. Regardless of whether you have any existing industry experience or knowledge, you will have every opportunity to earn an internationally recognised qualification and take a step closer to a rewarding career for life.

Our flexible courses are open to learners on a global basis and are free of both time-restrictions and deadlines. Study Travel & Tourism Professional Diploma in your own time at a pace that suits you from any location with an Internet connection. All course materials are provided as standard and can be accessed 24/7 via our exclusive digital learning platform.
With the help of Staff Training Solutions the career you’ve been dreaming of could be right at your fingertips!


Travel & Tourism Level 4

No particular entry requirement

Diploma in Travel and Tourism QLS Level 4 endorsed by Quality Licence Scheme

Certificate Fee: £95 + postal charges

Option 2

Diploma in Travel and Tourism issued by STS

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£85 + postal charges

*Postage Charges: National £9, International £15

Career path

Travel & Tourism

Upon successful completion of our Travel & Tourism Level 4, candidates may choose to pursue an extensive range of careers including:

  • Travel agent
  • Tour guide
  • Concierge manager
  • Cruise ship director
  • Information clerk
  • Recreation worker
  • Tour & travel guide

Questions and answers

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What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.