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Travel Agent with Travel & Tourism Consultant - CPD Accredited
Cambridge Open Academy

CPD Accredited | Updated Module 2026 | FREE Reed Certificate | Lifetime Access | Experts’ Crafted

Summary

Price
Save 9%
£19 inc VAT (was £21)
Offer ends 20 July 2026
Study method
Online, On Demand 
Course format
6 Videos (with subtitles and transcripts) and 14 PDFs
Duration
1.7 hours · Self-paced
Qualification
No formal qualification
CPD
40 CPD hours / points
CPD What's this?
Certificates
  • Reed Courses Certificate of Completion - Free
  • Certificate of Completion (PDF) - £4.99
Assessment details
  • Mock Exam & Final Exam (included in price)
Additional info
  • Tutor is available to students
275 students purchased this course

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Overview

Travel Agent with Travel & Tourism Consultant prepares learners for customer-facing and operational roles across the modern travel industry. The course explores tourism products, tour operations, travel retailing, destination knowledge and transport management alongside practical marketing and communication skills. Learners examine customer service, CRM, visitor attraction management and human resources within travel organisations. The programme also addresses crisis response, sustainable tourism, public awareness campaigns, Brexit-related industry changes and current travel challenges. Designed for aspiring travel agents, tourism consultants and holiday advisers, this training develops commercial awareness, destination insight and the professional confidence needed to support travellers, manage enquiries and contribute effectively within travel and tourism businesses.

Learning Outcomes
  • Explain key travel and tourism industry operations.
  • Compare tourism products, services and destinations.
  • Support tour operations and travel retail activities.
  • Apply effective tourism marketing and communication techniques.
  • Deliver customer service and manage client relationships.
  • Assess crisis, transport and visitor attraction management.
  • Promote sustainable tourism amid changing industry challenges.

Courses In This Bundle:

  • Course 01: Travel Agent and Consultant Training - CPD Accredited
  • Course 02: Innovative Customer Service Techniques
  • Course 03: Self Esteem & Confidence Building
  • Course 04: Effective Minute Taking Tips

Certificates

Assessment details

Mock Exam & Final Exam

Included in course price

CPD

40 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

This course contains

Format: 6 Videos (with subtitles and transcripts) and 14 PDFs

Duration: 1h and 45m

    • 1: Introduction 01:19
    • 2: 1.1 Travel & Tourism Industry Fundamentals 05:43
    • 3: 1.2 Travel Agency Operations & Workflow 06:27
    • 4: 1.3 Airline Ticketing & Reservation Systems 05:24
    • 5: 1.4 Travel Consultancy & Itinerary Design 05:50
    • 6: 1.5 Legal, Compliance & Risk Management 05:32

    • 7: 2.1 Customer Experience in the Travel Industry 04:00
    • 8: 2.2 Professional Communication Skills 07:00
    • 9: 2.3 Managing Complaints & Service Recovery 04:00
    • 10: 2.4 Sales & Upselling Strategies 06:00
    • 11: 2.5 Digital Customer Service & CRM 07:00

    • 12: 3.1 Personal Confidence & Mindset 04:00
    • 13: 3.2 Confident Communication & Presentation 04:00
    • 14: 3.3 Professional Image & Personal Branding 06:00
    • 15: 3.4 Resilience, Motivation & Performance 04:00

    • 16: 4.1 Introduction to Minute Taking in Business 04:00
    • 17: 4.2 Preparing for Meetings 06:00
    • 18: 4.3 Recording Accurate and Clear Minutes 06:00
    • 19: 4.4 Post-Meeting Documentation & Follow-Up 06:00
    • 20: 4.5 Digital Tools & Best Practices 06:00

Description

The Travel Agent Diploma with Travel & Tourism Consultant Training– CPD Accredited offers an in-depth exploration of the travel industry, covering essential topics such as travel agent operations, tourism trends, customer service, and travel regulations. This CPD course combines practical training with theoretical insights, enabling you to develop the expertise needed to succeed as a travel agent or tourism consultant. From planning and booking travel arrangements to understanding the latest tourism trends, this travel agent course provides a well-rounded education in travel and tourism.

With real-world insights and examples, our curriculum prepares you for a rewarding career in the UK's vibrant travel industry.

Here is the curriculum breakdown of the Travel Agent with Travel & Tourism Consultant course below:

  • Module 01: Travel and Tourism: An Introduction
  • Module 02: Understanding Tour Operations and Travel Retailing
  • Module 03: Tourism Products and Services
  • Module 04: Tourist Destinations in the New Normal World
  • Module 05:Effective Marketing in Travel and Tourism
  • Module 06: Enhancing Communication Skills
  • Module 07: Customer Satisfaction and Service
  • Module 08: CRM - Customer Relationship Management
  • Module 09: Managing Human Resources in Travel Industry
  • Module 10: Crisis and Visitor Attraction Management
  • Module 11: Effective Transport Management
  • Module 12: Sustainable Tourism
  • Module 13: Campaigns for Public Awareness
  • Module 14: Brexit and the Tourism Industry
  • Module 15: Contending with Travel and Tourism Issues

Our Specialised Delivery Method:

  • Learn by Doing: Interactive activities keep you engaged.
  • Go Mobile: Works on any device, no downloads needed.
  • Easy to Use: Simple design for all learners.
  • Track Progress: Stay motivated with clear progress tracking.
  • Visually Appealing: Enjoyable learning experience.

Don't miss your chance to embark on this exciting journey – enrol today and unlock your potential as a Travel Agent!

Who is this course for?

This Travel Agent Diploma with Travel & Tourism Consultant Training– CPD Accredited course is ideal for anyone looking to start or advance their career in the travel and tourism industry. Whether you're an aspiring travel agent, a current tourism consultant seeking to enhance your skills, or someone with a passion for travel looking to turn it into a profession, this travel agent course is tailored for you.

Travel Agent Diploma with Travel & Tourism Consultant Training– CPD Accredited Course is also beneficial for:

  • Aspiring travel agents eager to start a fulfilling career.
  • Tourism enthusiasts seeking in-depth knowledge.
  • Professionals in the travel industry looking to upskill.
  • Anyone interested in understanding the new normal in tourism.

Requirements

Enrolling in our Travel Agent with Travel & Tourism Consultant– CPD Accredited course does not require any prior knowledge or experience. All that is required is an internet-connected gadget and a passion to learn.

  • No prior knowledge needed
  • Compatible with any internet-enabled device, including computers, tablets, and smartphones.
  • Consistent learning experience
  • Accessible anywhere, anytime
  • No limitations on access
  • Use Wi-Fi or mobile data

Career path

  • Travel Consultant / Booking Specialist: £21,500 – £27,500
  • Visitor Attractions Coordinator: £24,000 – £31,000
  • Travel Marketing Executive: £26,000 – £35,000
  • Tour Operations Executive: £28,000 – £37,000
  • Customer Relationship (CRM) Manager: £36,000 – £48,000
  • Destination / Sustainable Tourism Manager: £42,000 – £58,000

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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