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Training in Admin, Secretarial & PA Skills with Minute Taking and Document Management
High Skills Training

*Complete 3 Courses in One Bundle* | PDF Certificate | Lifetime Access | Expert Help | 14-Day Money-Back Promise

Summary

Price
Save 65%
£19 inc VAT (was £55)
Offer ends 31 May 2026
Study method
Online, On Demand 
Duration
5.3 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students
23 students purchased this course

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Overview

Last Update: January 2026

★★ 1500+ Positive Reviews from Learners! ★★
Training in Admin, Secretarial & PA Skills with Minute Taking and Document Management
CPD Accredited | Practical Admin Training | 100% Online | Bonus Microsoft Office Courses

Step confidently into the world of professional office administration with the Level 3 Diploma in Admin, Secretarial & PA Skills with Minute Taking and Document Management—a CPD-accredited course designed to give you a competitive edge in today’s dynamic workplace.

This comprehensive program is perfect for aspiring Personal Assistants, Executive Secretaries, Office Administrators, and administrative professionals. It equips you with essential skills in office management, administration, minute taking, document control, record keeping, and professional correspondence. You’ll also gain practical experience in scheduling, diary management, report preparation, and Microsoft Office applications (Word, Excel, PowerPoint, and Outlook), ensuring you are fully prepared for modern administrative roles.

By completing this course, you’ll boost your employability, workplace productivity, and professional confidence, making you a highly valued member of any administrative team. Whether your goal is to excel in executive support, office management, or PA duties, this diploma provides the knowledge, practical skills, and professional polish to succeed from day one.

What’s Included in This 5-in-1 Bundle?

Personal Assistant Training – £25.00
Learn essential admin tasks, diary management, task prioritisation, and executive support techniques.

Minute Taking (Bonus Module) – £25.00
Develop the skills to produce clear, concise, and professional meeting minutes.

Document Management (Bonus Module) – £25.00
Understand filing systems, document control, and compliance in office environments.

Microsoft Excel Training (Bonus Module) – £25.00
Learn to create spreadsheets, formulas, charts, and data management tools for workplace efficiency.

Microsoft PowerPoint Training (Bonus Module) – £25.00
Gain the skills to design professional presentations that communicate effectively and engage audiences.

Purchased separately, these five courses would cost £125.00. The bundle gives you all five together at a discounted price.

Key Features:

  • CPD Accreditation recognised across a range of industries

  • Flexible, self-paced learning with lifetime access

  • Bonus courses in Minute Taking, Document Management, Excel, and PowerPoint

  • Real-world scenarios and practical tools for immediate application

  • Accessible online on desktop, tablet, or mobile

  • Expert tutor support and 14-day money-back guarantee

Learning Outcomes:

  • Understand the full scope of responsibilities for PAs, secretaries, and admin professionals

  • Confidently take and format professional meeting minutes

  • Manage physical and digital documents according to business best practices

  • Improve efficiency through effective time management and task organisation

  • Use Microsoft Excel and PowerPoint in a professional office setting

  • Communicate clearly and professionally with colleagues, clients, and stakeholders

  • Build a credible, career-ready skill set for administrative roles

What Our Students Say:

"The Admin & PA course gave me the exact skills I needed to thrive in my new role. The document management section was especially useful." – Rebecca T.
"High Skills Training offers a very complete program. Minute taking and communication modules were spot-on for what I needed in my workplace." – Daniel W.
"I feel more confident and organised after completing this training. It’s practical, clear, and perfect for working professionals." – Lorna S.

Start Your Career Journey Today

Enrol in the Level 3 Diploma in Admin, Secretarial & PA Skills with Minute Taking and Document Management to take the next step in your career with practical, recognised training that employers trust.

Visit High Skills Training to explore more than 200 online courses designed to help you succeed in today’s workplace.

Certificates

CPD

10 CPD hours / points
Accredited by The CPD Certification Service

Curriculum

4
sections
15
lectures
5h 19m
total

    • 1: Welcome to the Course 02:00
    • 2: Introduction to Your Role as a Personal Assistant 19:46
    • 3: Pre-order an Accredited Certificate 01:00
    • 4: The Study You Need to Do Before You Start as a PA 15:13
    • 5: The software that you could require as a Personal Assistant 33:19
    • 6: How Can You Build Essential Skills? 29:09
    • 7: How Can You Maintain Effective Relationships? 38:09
    • 8: Project Management Hacks for Personal Assistants 23:58
    • 9: How Can You Prepare for Meetings and Events as a Personal Assistant? 28:48
    • 10: How Can You Deal with Stress and Self-Care? 16:15
    • 11: Tips for Career Advancement 12:15

    • 12: Minute Taking 32:00

    • 13: Document Management 1:05:00

    • 14: Congratulations ! 01:00
    • 15: Get Your CPD Accredited Certificate 01:00

Description

Course 1: Personal Assistant Training

Section 1: Introduction to Your Role as a Personal Assistant

  1. What will you Do as a Personal Assistant?
  2. What are the types of Personal Assistants?
  3. What are the seven stages of the pipeline of becoming a personal assistant?
  4. The Mindsets You Need as a Professional Personal Assistant

Section 2: The Study You Need to Do Before You Start as a PA

  • How much money do you need to get started?
  • The Necessary Types of Equipment That Every Personal Assistant Needs
  • What is the potential income as a PA?

Section 3: The software that you could require as a Personal Assistant

  • How Can You Utilise Microsoft Word and Google Docs?
  • How Microsoft Excel and Google Sheets Can Boost Your Productivity?
  • Unlock the Advantages of PowerPoint & Google Slides
  • Why Do You Need Google Meet and Zoom?

Section 4: How Can You Build Essential Skills?

  • How Can You Improve Your Written and Verbal Communication?
  • Mastering Time Management as a Personal Assistant
  • How Can You Develop Strong Organisation Skills?
  • Improve Your Attention to Details Skills
  • Boost Your Problem-Solving Skills
  • Enhance Your Multitasking Skills

Section 5: How Can You Maintain Effective Relationships?

  1. Importance of Effective Relationships
  2. How Can You Develop Trusting Professional Relationships?
  3. Tips to Maintain Clear and Precise Communication
  4. How Can You Deal with Challenging Situations and Conflicts?
  5. How Can You Handle Sensitive Information?
  6. How Can You Navigate Workplace Politics?
  7. How Can You Create a Positive and Cooperative Work Environment as a Personal Assistant?

Section 6: Project Management Hacks for Personal Assistants

  • What are the Principles of Project Management?
  • How Can You Organise and Execute Projects Successfully?
  • How to Collaborate with Stakeholders and Teams in a Project?
  • How Can You Finish Projects in the Allotted Time and Scope?

Section 7: How Can You Prepare for Meetings and Events as a Personal Assistant?

  1. What are the Keys to Organise Any Meetings or Events Successfully?
  2. What Are the Important Questions to Ask While Booking the Venue?
  3. How Can You set up the Meeting Room?
  4. How to Take Effective Meeting Minutes?
  5. How to Maintain Your Body Language for Presentations?
  6. How to Avoid Fear of Public Speaking?

Section 8: How Can You Deal with Stress and Self-Care?

  1. How to Maintain Top Performance by Practising Self-Care?
  2. How to Identify and Control Stress in a Highly Stressful Situation?
  3. How to Strike a Balance Between Personal and Professional Life?

Section 9: Tips for Career Advancement

  1. How to Create a Career Development Plan?
  2. Negotiation Tips for Promotion Agreements and Salary Increases

Course 2: Minute Taking

Course 3: Document Management

Who is this course for?

The Training in Admin, Secretarial & PA Skills with Minute Taking and Document Management is ideal for:

  • Aspiring Office Administrators, Secretaries, or Personal Assistants looking to gain job-ready skills and a recognised qualification

  • Healthcare and Care Sector Professionals who support office functions within clinics, care homes, or health organisations

  • Receptionists and Front Office Staff seeking to formalise and upgrade their administrative and communication skills

  • Team Leaders and Coordinators who manage schedules, meetings, and documentation

  • Career Returners or those re-entering the workforce who need to refresh core office and IT competencies

  • Job Seekers aiming to improve their employability and stand out in competitive admin or PA roles

  • Anyone Looking to Upskill in Microsoft Office, time management, professional communication, and documentation

Requirements

There is no prerequisite for this. Don’t worry—we will teach you everything step by step.

Career path

Here's a list of job position names suitable for this course in the UK:

  • Administrative Assistant

  • Personal Assistant (PA)

  • Executive Assistant (EA)

  • Secretary

  • Office Administrator

  • Office Coordinator

  • Receptionist

  • Team Administrator

  • Business Support Officer

  • Administrative Officer

  • Project Administrator

  • Project Support Officer

  • Document Controller

  • Minute Taker

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: Administration, PA, Document Control
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