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Thomas–Kilmann Conflict Mode Instrument Certification
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Summary

Price
£20 inc VAT
Study method
Online
Duration
3 hours · Self-paced
Qualification
No formal qualification
CPD
3 CPD hours / points
Additional info
  • Tutor is available to students

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Overview

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CPD

3 CPD hours / points
Accredited by The CPD Certification Service

Description

Thomas–Kilmann Conflict Mode Instrument Certification
Conflicts are almost a certainty. While in some situations, conflicts are harmless, there are other cases where these types of situations can cause tension. Sometimes it is easy to work through these challenging situations, but when things are hard to deal with, it can be useful to access tools that will help defuse the issue. This is where the Thomas-Kilmann Conflict Mode Instrument (TKI) comes into play.

Professors of management, Ken Thomas, PhD and Ralph Kilmann PhD, created the TKI Conflict Mode Instrument to help with conflict resolution. The TKI works with organisations and individuals to help assess how they deal with conflicts and when/where they can make changes so that effective resolutions can be made. It can be hard to imagine that every conflict will turn out okay, but with the approach that the TKI Conflict Mode instrument takes, it is possible. Not only can this assist a person in their day-to-day life, but organisations can implement it to encourage a better workflow. By assessing an individual and providing them with an in-depth analysis of how to react to certain conflict situations, this can not only empower an individual to make the right choice, but will also teach them how to handle future, unexpected conflict situations.
You Will Learn

What the Thomas-Kilmann Conflict Mode Instrument (TKI) is and why it is a useful management tool
How the TKI works and when it can be applied
About the five conflict-handling modes that can be implemented in almost every conflict situation
The benefits of the TKI not just for individuals, but also for members of an organisation
How one can obtain TKI training and certification

Benefits Of Taking this Course

You will learn about the TKI and why it has been such a success with individuals and organisations since being published in the 1970s. Additionally, individuals can learn how to implement the results of the assessment test in real-life situations.
You will learn about the TKI and how it works to create an in-depth conflict resolution profile for an individual. This profile will essentially indicate how a person should approach each conflict.
You will get an understanding of the five conflict-handling modes and will know what situations they should be applied.
You will learn what the benefits of TKI training are and why the assessment can help individuals approach conflicts with more acceptance of the situation.
You will know how to obtain TKI training and certification and other assessment tests, their benefits, and why using some of them in combination with the TKI can yield even better results.

Who is this course for?

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Requirements

The course does not require any pre-knowledge to pursue the course. And it is compatible with any kind of device. You will get the same experience in learning whether you are using Windows, Mac, a smartphone or tablet. You can access the course materials with any kind of connection, from anywhere, without any limitation!

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