Skip to content

Thomas–Kilmann Conflict Mode Instrument Certification
Online Courses Learning

Summary

Price
£50 inc VAT
Or £16.67/mo. for 3 months...
Study method
Online
Duration
3 hours · Self-paced
Qualification
No formal qualification
CPD
3 CPD hours / points
CPD What's this?
Certificates
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price

Add to basket or enquire

Buy with Apple Pay Buy with Google Pay

Overview

Conflicts are almost a certainty. While in some situations, conflicts are harmless, there are other cases where these types of situations can cause tension. Sometimes it is easy to work through these challenging situations, but when things are hard to deal with, it can be useful to access tools that will help defuse the issue. This is where the Thomas-Kilmann Conflict Mode Instrument (TKI) comes into play.

Certificates

Certificate of completion

Digital certificate - Included

CPD

3 CPD hours / points
Accredited by The CPD Certification Service

Description

Professors of management, Ken Thomas, PhD and Ralph Kilmann PhD, created the TKI Conflict Mode Instrument to help with conflict resolution. The TKI works with organisations and individuals to help assess how they deal with conflicts and when/where they can make changes so that effective resolutions can be made. It can be hard to imagine that every conflict will turn out okay, but with the approach that the TKI Conflict Mode instrument takes, it is possible. Not only can this assist a person in their day-to-day life, but organisations can implement it to encourage a better workflow. By assessing an individual and providing them with an in-depth analysis of how to react to certain conflict situations, this can not only empower an individual to make the right choice, but will also teach them how to handle future, unexpected conflict situations.
You Will Learn

What the Thomas-Kilmann Conflict Mode Instrument (TKI) is and why it is a useful management tool
How the TKI works and when it can be applied
About the five conflict-handling modes that can be implemented in almost every conflict situation
The benefits of the TKI not just for individuals, but also for members of an organisation
How one can obtain TKI training and certification

Benefits Of Taking this Course

You will learn about the TKI and why it has been such a success with individuals and organisations since being published in the 1970s. Additionally, individuals can learn how to implement the results of the assessment test in real-life situations.
You will learn about the TKI and how it works to create an in-depth conflict resolution profile for an individual. This profile will essentially indicate how a person should approach each conflict.
You will get an understanding of the five conflict-handling modes and will know what situations they should be applied.
You will learn what the benefits of TKI training are and why the assessment can help individuals approach conflicts with more acceptance of the situation.
You will know how to obtain TKI training and certification and other assessment tests, their benefits, and why using some of them in combination with the TKI can yield even better results.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Ask a question

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

Leave a review

Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
View all
Similar subjects: Personal development
Related searches: Online courses

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.