Infero Training Ltd
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This intensive 1 day, hands-on The New Team Leader/ Supervisor/ New Manager course helps you gain comprehensive, practical skills any successful first-time team leaders/ supervisors/ new managers need to transition to management roles.
Often professionals are promoted as they achieved success as individual contributors and find themselves in charge of those who worked alongside them previously. In your new role as a team leader, supervisor or new manager, your attitude and your actions will set the pace for your entire staff.
New team leaders, supervisors or managers want to be able to step forward and assume their new responsibilities with confidence. You want to be able to effectively delegate, prioritise, conduct performance appraisals, monitor work processes, communicate effectively with team members, build an internal network of supportive colleagues, and avoid common management pitfalls. You also want to be able to resolve conflicts that arise, coach people to give great performances, and serve as an advocate for your team within the wider corporate structure.
In this course, you will learn how to become a confident and respected leader by establishing your authority, setting reasonable standards for your team, getting results through your staff, and becoming an effective coach and counsellor.
Throughout the course interactive exercises will ensure your success.
You can choose either our Classroom training at one of our venues or Live, Instructor-led Virtual training from the comfort of your home.
Benefits of Studying The New Team Leader/ Supervisor/ New Manager with Infero Training:
- Classroom training in Small Groups for Max Focus
- Free Assessment of Skills prior to booking
- Certificate of Completion & Complementary 12 Months Post Course Support
- Premier Locations, Latest Tech, Refreshments, OR We Come to You
- 100% Money Back Guarantee & Price Match Guarantee
- Bespoke Courses & Group Discounts from £89 per person
Upon completion of The New Team Leader/ Supervisor/ New Manager course, you will receive a Certificate of Completion.
Course Content for New Team Leader/ Supervisor/ New Manager
Lesson 1: Meeting the Challenge
Anticipating the Challenge Ahead
Getting Started: Copy a Successful Team Leader/ Supervisor/ Manager
Communicating through Your Attitude
Reflecting on Self-Confidence
Presenting a Strong, Effective Image
Getting Yourself and Your Staff Organised
Take a Minute to Reflect
Lesson 2: Fitting Four Fundamentals into Your Style
Becoming an Effective Supervisor Is Like Playing Baseball
First Base: Establishing Your Authority by Setting Reasonable Standards
Second Base: Getting Results through Your Staff
Third Base: Becoming an Effective Coach and Counsellor
Make It Home by Becoming a Confident and Respected Leader
Take a Few Minutes to Reflect
Lesson 3: Dealing with Special Situations
Staying Positive and Overcoming the Blahs
Supervising People Who Used to Be Peers
Working with Other Departments and Work Groups
Keeping Your Supervisor Happy
Getting a First-Rate Staff and Keeping It
Looking Ahead: Continuing Your Supervisory Training
Action Forms for the New Team Leader/ Supervisor/ New Manager
Upon successful completion of this New Team Leader/ Supervisor/ New Manager course, students will be able to:
- Make the transition from team member to supervisor/team leader/manager by gathering critical information, familiarising yourself with workplace priorities and requirements, holding meetings with key players, establishing trust and credibility, and managing the basic elements of work.
- Identify methods of coaching great performances from your team members, resolving the everyday conflicts that arise, and working within the corporate structure by managing up.
Who is this course for?
This New Team Leader/ Supervisor/ Manager course is intended for a wide range of first-time supervisors/team leaders/managers and staff members who are considering transitioning to management roles.
There are no prerequisites for this New Team Leader/ Supervisor/ Manager course.
Being proficient as New Team Leader/ Supervisor/ Manager can open the door to many career opportunities such as:
- Team Leader
- Team Manager
- Heads of Department
- Assistant Manager
- Business Owner
Questions and answers
Certificate of completion
Digital certificate - Included
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