This intensive 1 day, hands-on The New Team Leader/ Supervisor/ New Manager course helps you gain comprehensive, practical skills any successful first-time team leaders/ supervisors/ new managers need to transition to management roles.

Often professionals are promoted as they achieved success as individual contributors and find themselves in charge of those who worked alongside them previously. In your new role as a team leader, supervisor or new manager, your attitude and your actions will set the pace for your entire staff.

New team leaders, supervisors or managers want to be able to step forward and assume their new responsibilities with confidence. You want to be able to effectively delegate, prioritise, conduct performance appraisals, monitor work processes, communicate effectively with team members, build an internal network of supportive colleagues, and avoid common management pitfalls. You also want to be able to resolve conflicts that arise, coach people to give great performances, and serve as an advocate for your team within the wider corporate structure.

In this course, you will learn how to become a confident and respected leader by establishing your authority, setting reasonable standards for your team, getting results through your staff, and becoming an effective coach and counsellor.

Throughout the course interactive exercises will ensure your success.

You can choose either our Classroom training at one of our venues or Live, Instructor-led Virtual training from the comfort of your home.

Benefits of Studying The New Team Leader/ Supervisor/ New Manager with Infero Training:

Classroom training in Small Groups for Max Focus
Free Assessment of Skills prior to booking
Certificate of Completion & Complementary 12 Months Post Course Support
Premier Locations, Latest Tech, Refreshments, OR We Come to You
100% Money Back Guarantee & Price Match Guarantee
Bespoke Courses & Group Discounts from £89 per person

Certification:

Upon completion of The New Team Leader/ Supervisor/ New Manager course, you will receive a Certificate of Completion.

Certificates

Included

Certificate of completion

Digital certificate

Included

Certificate of completion

Digital certificate

Description

Course Content for New Team Leader/ Supervisor/ New Manager

Lesson 1: Meeting the Challenge

Anticipating the Challenge Ahead
Getting Started: Copy a Successful Team Leader/ Supervisor/ Manager
Communicating through Your Attitude
Reflecting on Self-Confidence
Taking Charge
Presenting a Strong, Effective Image
Getting Yourself and Your Staff Organised
Take a Minute to Reflect

Lesson 2: Fitting Four Fundamentals into Your Style

Becoming an Effective Supervisor Is Like Playing Baseball
First Base: Establishing Your Authority by Setting Reasonable Standards
Second Base: Getting Results through Your Staff
Third Base: Becoming an Effective Coach and Counsellor
Make It Home by Becoming a Confident and Respected Leader
Take a Few Minutes to Reflect

Lesson 3: Dealing with Special Situations

Staying Positive and Overcoming the Blahs
Supervising People Who Used to Be Peers
Solving Problems
Working with Other Departments and Work Groups
Keeping Your Supervisor Happy
Resolving Mistakes
Getting a First-Rate Staff and Keeping It
Looking Ahead: Continuing Your Supervisory Training
Action Forms for the New Team Leader/ Supervisor/ New Manager

Course Objectives

Upon successful completion of this New Team Leader/ Supervisor/ New Manager course, students will be able to:

Make the transition from team member to supervisor/team leader/manager by gathering critical information, familiarising yourself with workplace priorities and requirements, holding meetings with key players, establishing trust and credibility, and managing the basic elements of work.
Identify methods of coaching great performances from your team members, resolving the everyday conflicts that arise, and working within the corporate structure by managing up.

Who is this course for?

This New Team Leader/ Supervisor/ Manager course is intended for a wide range of first-time supervisors/team leaders/managers and staff members who are considering transitioning to management roles.

Requirements

There are no prerequisites for this New Team Leader/ Supervisor/ Manager course.

Career path

Being proficient as New Team Leader/ Supervisor/ Manager can open the door to many career opportunities such as:

Supervisor
Team Leader
Manager
Team Manager
Heads of Department
Assistant Manager
Executive
Business Owner
Director

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Course provided by

Infero Training Ltd

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.

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Similar subjects: Team leader, Team management, New Manager, Retail management, Management, Business, Retail, HR

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Questions and answers

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