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The Manager's Development Programme

Hemsley Fraser

Summary

Price
£1,978.80 inc VAT
Study method
Classroom
Duration
3 days · Full-time
Qualification
No formal qualification

Location & dates

Location

Address
Grosvenor Place
South West London
London
SW1X7HH
United Kingdom
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Overview

Course Overview
This practical and comprehensive three-day course uses psychometric tools, case studies, group discussions, management games and role plays to enable managers to challenge their current way of managing in the workplace.

It is highly interactive and will equip participants with the knowledge and tools to deliver improved results upon their return to work.

Description

By the end of this course you will be able to:

  • Identify your personal leadership style and understand the impact it has on those around you.
  • Know how to adapt your leadership style to the needs of the people you manage.
  • Lead and manage change successfully, within the business, dealing with resistance along the way.
  • Manage and organise your resources effectively to achieve business results.
  • Deal with conflict in the workplace in a positive and constructive manner.
  • Develop the performance of those around you through coaching and feedback.
  • Deal with poor performers.

What will it cover:

Personal Leadership Style

  • The relationship between leading and managing
  • Receiving feedback on your personal leadership style
  • Analysing your personal leadership style
  • Exploring self-perception and how others perceive you
  • The impact of your style on those you manage
  • Practical and applicable leadership models/tools
  • Identifying your personal strengths and areas for development

Creating a Positive Environment through Change

  • Initiating and leading change - your role as a manager and a champion
  • Organisational culture and its impact on change initiatives
  • Communicating change and delivering difficult messages
  • Managing change on a day-to-day basis - plans into action
  • Linking change to the business strategy
  • Gaining commitment to the change and dealing with resistance
  • Encouraging change, creativity and innovation

Achieving Goals through Resource Management

  • Planning, organising and utilising resources
  • Monitoring and controlling resources
  • Effective delegation when under time and priority pressure(s)

Managing the Performance of Others through Coaching and Feedback

  • Aligning performance to the organisational vision
  • Setting clear performance expectations
  • Coaching techniques to create high performers
  • Creating the environment and opportunities for others to grow
  • Identifying the potential in others and creating a structured development plan
  • Providing motivational feedback and praise

Managing Conflict

  • Establishing a positive working environment
  • Aligning personal and corporate values
  • Identifying your personal conflict handling style
  • Adapting your style to different situations
  • Practical techniques for dealing with conflict and difficult people

Challenging & Dealing with Under-Performance

  • Defining under-performance and the reasons for it
  • Giving constructive and timely feedback
  • Remaining credible, honest and professional
  • Techniques for dealing with poor performers

Who is this course for?

Suitable for middle managers who are responsible for the performance of other managers/team leaders and who run a business unit or department.

Questions and answers

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: Management, HR