The Manager: Management and Leadership Development Programme

Do you want to know about management or leadership? Are you someone who is in charge to manage? Or do you lead a team in your organisation? Or you just want to improve your managing and leading skills? Then learn now about manager management and leadership development in this course.

To be a manager or a leader, you need to possess management and leadership skills to succeed. To have these skills, you need to learn the basics of becoming a manager. You need to learn how to coach and mentor your team If you are aspiring to become one or newly-hired manager. You also need to learn how to measure and evaluate performance. Learn how to handle team challenges and know how to communicate well. In this course you will learn the necessary skills, knowledge and information about Management and Leadership Development to become successful.

Why choose us?

• Study in a user-friendly, advanced online learning platform;
• All the study materials are available in your student portal including videos tutorials.
• One of the most successful online education platforms in the UK.
• Affordable, engaging & high-quality e-learning study materials;
• You will have unlimited access to online learning platform in 24 hours a day, 7 days a week in 12 Months.
• Efficient exam systems for the assessment and instant result;
• The UK & internationally recognised accredited qualification;
• Access to course content on mobile, tablet or desktop from anywhere anytime;
• The benefit of applying for NUS Extra Discount Card;
• 24/7 student support.
• Technical supports and live chat service for your inquiries. This is very helpful for international learners.
• Excellent and flexible mentor supports by our team of experienced tutors/trainers via email.

COURSE CURRICULUM

Management and Leadership Development

Module One: Getting Started

• Workshop Objectives

Module Two: Grooming a New Manager

• Set Specific Goals
• Authority (What They Can and Can’t Do)
• Create a Shared Vision
• The More They Learn, the More Responsibility They Get
• Case Study

Module Three: Coaching and Mentoring (I)

• Writing Performance Reviews
• Provide Clear and Timely Feedback
• Praise in Public, Criticize in Private
• Make Sure Your Door is Always Open
• Case Study

Module Four: Coaching and Mentoring (II)

• Offer Advice, Not the Solution
• Create a Supportive Environment
• Build Ownership360 Degree Feedback
• Case Study

Module Five: Measuring Performance

• Staying Within Their Budget
• Setting Measurable Objectives
• Skip Level Feedback
• Collaborate on Criteria to be Evaluated
• Case Study

Module Six: Motivating Managers

• Provide the Needed Resources
• Bonuses and Incentives
• Give Credit for Good Work
• Keep Them Challenged
• Case Study

Module Seven: Signs of Poor Management

• Missed Deadlines
• Team Turnover
• Losing Customers
• Little or No Growth
• Case Study

Module Eight: Trust Your Team of Managers

• Do Not Micromanage
• Promote Open and Honest Communication
• Reward Initiative
• Trust, But Verify
• Case Study

Module Nine: When an Employee Complains About Their Manager

• Keep the Information Confidential
• Gather Information from Both Sides
• Coach or Delegate the Solution
• Follow-up with the Manager or Employee
• Case Study

Module Ten: When Do You Step In?

• Unsafe or Dangerous Events
• Legal Ramifications
• Severe Financial Costs
• Repeated Failures after Coaching Has Occurred
• Case Study

Module Eleven: Remember These Basic Qualities

• Express Confidence in Their Abilities
• Practice What You Preach
• Have an Open Door
• Their Success is Your Success
• Case Study

Module Twelve: Wrapping Up

• Words from the Wise

Business Management

• Designing Your Organizational Structure
• Introduction to Operations Management
• Understanding Financial Terms
• Getting the Right People in Place
• Getting Your Product Together
• Building a Corporate Brand
• Marketing Your Product
• Selling Your Product
• Planning for the Future
• Goal Setting and Goal Getting
• Succession Planning 101
• Managing Your Money
• Ethics 101
• Building a Strong Customer Care Team
• Training Employees for Success
• Leadership Essentials

Business Leadership

• About the Learning Organization
• Achieving Personal Mastery
• Analyzing Our Mental Models
• Achieving a Shared Vision
• Team Learning
• Systems Thinking
• Five Practices
• Building Trust
• Managing Change
• Managers vs. Leaders
• Influence Strategies
• Managing Relationships
• Strategic Planning
• Doing Delegation Right
• Criteria for Useful Feedback
• Feedback Techniques
• Mastering Your Body Language
• Meeting Management
• Pumping up a Presentation

Employee Accountability

• Defining Accountability
• Creating an Accountable Organization
• Setting Goals and Expectations
• Doing Delegation Right
• Offering Feedback

Activities

The Manager: Management and Leadership Development Programme- Activities

John Academy: A Great Place to Learn for Everyone, Forever

Expert Authors: We select authors with expertise and experience of training professionals. Our authors are industry experts, academics, authors, face-to-face trainers or online trainers; most often they have a combination of these backgrounds

Engaging Content: Our succinct, bite-sized and business-focussed course materials are designed to deliver the most effective training for you. Each course is made up of modules, manageable learning chunks of text, images, videos and tasks.

Assessment and Certification:

Upon completion of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and the results will be given to you immediately. Before sitting your final exam you will have the opportunity to test your proficiency with a mock exam. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £24 for a PDF copy and £39 for an original print copy sent to you by post.

• Managers and team leaders of any organization or institution.
• People who are aspiring to become a good leader and manager.

• This course is available to all learners, of all academic backgrounds.
• Learners should be aged 16 or over to undertake the qualification.
• Good understanding of English language, numeracy and ICT are required to attend this course.

The Manager Management and Leadership Development Course is a useful qualification to possess, and would be beneficial for the following careers:

• Businessmen
• Chief Executive
• Department Head
• Supervisor
• Team Leader.

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