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The Executive PA Diploma

Hemsley Fraser

Summary

Price
£2,398.80 inc VAT
Study method
Classroom
Duration
4 days · Full-time
Qualification
No formal qualification

Location & dates

Location

Address
Grosvenor Place
South West London
London
SW1X7HH
United Kingdom
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Overview

This four-day diploma is made up of three popular PA courses and covers a breadth of skills specifically tailored to today’s office professional.

It covers core competencies that will enable you to take on a broader role to include areas of project management and budgeting. It will also enable you to take on increased responsibilities and give you more confidence when building relationships that are fundamental to your success.

The diploma is endorsed by The Institute of Administrative Management (IAM) - one of the oldest management institutes in the UK, having inspired professional business managers and administrators since 1915.

Description

Day 1 - Project Management Skills for Office Professionals

This part of the diploma will enable you to:

  • Recognise when to use your project management skills.
  • Avoid the most common causes of project failure.
  • Use a simple lifecycle and checklists to manage your project work.
  • Define the scope and constraints of each of your projects.
  • Plan each project using simple and easy to understand documentation.
  • Monitor, control and report on your projects using just a few key techniques.
  • Recognise when project handover and closure is required and what it involves.

Day 2 - Commercial and Business Awareness for Experienced PAs and Secretaries

This part of the diploma will enable you to:

  • Understand commercial and business issues facing your organisation.
  • Define the role and purpose of your organisation.
  • Understand the issues and dilemmas now facing organisations at a strategic level.
  • Recognise the key issues involved in change management.
  • Remove the myths and fears about finance and understand the jargon that surrounds it.

Day 3 and 4 - The Skilled Communicator and Relationship Builder

This part of the diploma will enable you to:

  • Understand the communication model.
  • Understand the three key elements of communication.
  • Identify barriers to communication and strategies to overcome these.
  • Experience first-hand how we create and maintain rapport.
  • Recognise your own and others’ communication styles.
  • Tailor your communication to include assertive, influential and motivational language.
  • Employ active listening skills to optimise communication.
  • Consider how to structure your communication – in person and in writing.
  • Understand the scope, benefits and limitations of different communication channels including working in a digital age and sharing best practice for email management.
  • Be able to identify and achieve individual and collaborative goals.

Questions and answers

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: Business, Business management