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The Complete Business Writer (e-learning)
Emphasis

Self-paced, CPD-accredited online learning in professional writing, with videos and quizzes plus helpdesk support

Summary

Price
£180 inc VAT
Or £60.00/mo. for 3 months...
Finance options

Price includes VAT. We accept all major credit and debit cards.

Study method
Online
Course format
Video with subtitles and transcript
Duration
12 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
12 CPD hours / points
Certificates
  • Certificate of completion - Free

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Overview

The Complete Business Writer is a comprehensive, CPD-accredited online business-writing course for everyone who writes at work. Whether you have to produce reports, emails, customer letters or proposals, it will help you to transform your writing – and your experience of writing – in easy and enjoyable steps.

Through entertaining videos, animations and articles, you'll learn simple but powerful techniques to make your writing clear, direct and effective. You'll also be able to test and cement your knowledge with quizzes and interactive exercises.

Certificates

CPD

12 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

This programme:

  • brings together 20 years of business-writing training experience into a single training package
  • has input from a wide range of writing experts, including English language teachers, journalists, publishers, writers, editors and even scientists
  • consists of 52 individual interactive and engaging lessons
  • is relevant to all levels of seniority in an organisation, from CEOs and managers through to graduates and apprentices
  • includes access to additional resources (such as best-practice guides and top writing tips) and additional support via a dedicated helpdesk.

What will you learn?

This online business-writing training will help you to transform everything you write at work. It covers all elements of writing, from the moment you start researching a document to the final proofreading.

Here are just some of things it can help you do.

Explore new writing techniques

  • unlock the information in your mind and marshal that knowledge to plan and structure your documents
  • write confidently and clearly, using plain English
  • think critically about your language choices
  • beat procrastination and get started
  • engage readers using journalistic techniques

Create readable, targeted documents

  • cut the padding and lighten up heavy writing
  • construct sound, clear sentences
  • use professional introduction and ending techniques to grab attention and finish on a high
  • structure documents of any length and create flow that carries the reader
  • build a persuasive argument and use key techniques to encourage your recipient to take action

Send engaging emails and letters

  • write emails that are well structured and convey a clear message
  • use subject lines to get your emails opened
  • understand the best-practice rules of email etiquette
  • tackle tricky subjects in emails and letters
  • get your key messages across clearly and succinctly

Deliver winning documents that get results

  • research complex documents and develop your ideas
  • understand and avoid the most common punctuation pitfalls
  • catch errors and typos in documents and emails before sending them out
  • cultivate a professional, friendly and appropriate tone
  • make an impact with data and tables

Once enrolled, you will also have access to an email helpdesk, ensuring you're supported while you learn.

Who is this course for?

The Complete Business Writer is aimed at anyone who has to write at work. Whatever your industry or sector, it can help you – whether you’re just joining the world of work or an ambitious professional looking to upskill yourself.

Requirements

There are no prerequisites for this course.

Career path

Strong written communication skills are regularly cited as one of the top skills employers look for. And writing is now at the centre of everything we do at work – from instant messages to emails, reports and business plans.

This means the ability to communicate effectively in writing is no longer a nice-to-have, but a fundamental skill for anyone looking to succeed and progress in their career.

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.