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The Art of Retail Selling


Practical Training for Professionals

Summary

Price
£468 inc VAT
Study method
Classroom
Duration
Part-time
Qualification
6 CPD points / hours

11 students enquired about this course

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Location & dates

Location
Address
Somerset House
Temple Street
BIRMINGHAM
West Midlands
B25DP
Address
Temple Back East
BRISTOL
Avon
BS16DZ
Address
Royal Crescent
CHEADLE
Cheshire
SK83FS
Address
Minories
City Of London
London
EC3N1LS

Overview

This is a course designed to assist individuals and companies to benefit from the experiences and research of succcessful retail establishments. Public Houses have also benefited.

This The Art of Retail Selling course is available throughout the UK.

CPD Value 5.5 Hours

Description

09.30 - 10.00 Coffee, course objectives and introductions

10.00 - 11.00 Communication Skills - The Basics

(understanding of the underlying attitude and approach to ensuring your customers needs are fully met)

11.00 - 11.15 Coffee Break

11.15 - 12.00 Customer Profile

(Understanding who our customer is to identify approach, merchandise layout and accessibility)

12.00 - 13.00 Product Placement for Maximum Return

13.00 - 14.00 Lunch

14.00 - 15.00 The Holistic Sale

(Once we have identified our customers needs, how do we ensure they buy from us? )

15.00 - 15.15 Tea Break

15.15 - 16.00 Securing and Developing the Customers Loyalty

16.00 - 16.30 Action Plans Agreed

Questions and answers

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