Practical Training for Professionals
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Location & dates
This is a course designed to assist individuals and companies to benefit from the experiences and research of succcessful retail establishments. Public Houses have also benefited.
This The Art of Retail Selling course is available throughout the UK.
CPD Value 5.5 Hours
09.30 - 10.00 Coffee, course objectives and introductions
10.00 - 11.00 Communication Skills - The Basics
(understanding of the underlying attitude and approach to ensuring your customers needs are fully met)
11.00 - 11.15 Coffee Break
11.15 - 12.00 Customer Profile
(Understanding who our customer is to identify approach, merchandise layout and accessibility)
12.00 - 13.00 Product Placement for Maximum Return
13.00 - 14.00 Lunch
14.00 - 15.00 The Holistic Sale
(Once we have identified our customers needs, how do we ensure they buy from us? )
15.00 - 15.15 Tea Break
15.15 - 16.00 Securing and Developing the Customers Loyalty
16.00 - 16.30 Action Plans Agreed
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.