Telework and Telecommuting - Online Training Course - Innovative & Smart Working + Effective Communication Skills
Working in a home office requires a unique set of skills. Teleworkers or virtual employees have additional challenges created by not being in a centralised office. Communication issues alone make it a challenging job, and recognising these challenges will help participants become great teleworkers.
Study method - Online, self-paced (6-12 study hours)
Course format - Online (24/7 access), modular
Course Duration - Part-time (1 year access)
Qualification - Certificate of completion
Course Delivery – via desktop PC/MAC, laptops, tablets or smart phones
Awarded Body – IAOTS Accredited/CPD Standards
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Course aims
Through telework and telecommuting your employees will see a great improvement in their performance and well-being. Being a teleworker does have the advantages of flexible schedules, no commute, and saving the company money. Participants will establish the additional skills needed to be successful in their work from home environment.
Course objectives
The objectives of this telework and telecommuting online course are to:
- Know the skills required for working outside the office
- Learn keys to proper self-management
- Learn ways to manage time efficiently
- Know different methods of organization and planning
- Identify various forms of communication and their proper use
- Address and resolve challenges that teleworkers can face
What’s covered in this course?
This online telework and telecommuting course covers the following:
Module One: Getting Started
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
- Pre-Assignment
- Action Plans and Evaluations
Module Two: Core Skills Required
- Self-Management
- Time Management
- Organizing and Planning
- Communication
- Case Study
- Module Two: Review Questions
Module Three: Self-Management (I)
- Solving Problems on Your Own
- Being and Staying Motivated
- You Have More Freedom, Don"t Abuse It
- You and Only You are Accountable
- Case Study
- Module Three: Review Questions
Module Four: Self-Management (II)
- Recognize and Remove Bad Habits
- Reflect on Mistakes, and Learn from Them
- Establish Good Habits
- Be Assertive With Yourself
- Case Study
- Module Four: Review Questions
Module Five: Time Management (I)
- Build a Little Flexibility Into Your Schedule
- Identify and Remove Time Wasters
- Working with Time Zones
- Using Free Time Wisely
- Case Study
- Module Five: Review Questions
Module Six: Time Management (II)
- The Urgent/Important Matrix
- Setting and Sticking to Deadlines
- The Glass Jar: Rocks, Pebbles, Sand, and Water
- Recognize When You are Procrastinating
- Case Study
- Module Six: Review Questions
Module Seven: Organization and Planning (I)
- Plan for Additional Stress
- When to Seek Help
- Being Proactive, not Reactive
- Establish Priorities and Attainable Goals
- Case Study
- Module Seven: Review Questions
Module Eight: Organization and Planning (II)
- Setting up Your Home Office
- Remove Unneeded or Distracting Items
- When Technology Fails?
- Develop a Normal Working Day
- Case Study
- Module Eight: Review Questions
Module Nine: Communication (I)
- Stay in the Loop
- Use the Correct Medium
- Be Clear and To the Point
- Virtual Communication Can Be Impersonal
- Case Study
- Module Nine: Review Questions
Module Ten: Communication (II)
- Open and Frequent Communication
- Share Your Information
- Have a Collaborative Attitude
- Setting Expectations with Family and Friends
- Case Study
- Module Ten: Review Questions
Module Eleven: Additional Challenges
- Building Trust and Rapport
- Feeling Isolated
- Always in the Office
- Lack of or Less Feedback
- Case Study
- Module Eleven: Review Questions
Module Twelve: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations
What is Telecommuting?
"Telecommuting is also called "remote work", "telework", or "teleworking". A person who telecommutes is known as a "telecommuter", "teleworker", and sometimes as a "home-sourced", or "work-at-home" employee"
Why choose our online training courses?
All our e-learning courses can be accessed on any electronic/computerised device. You can study at work or at home, in your own time and at your own pace!
- Easy to follow and understand
- Only 6-12 hours recommended study time
- 1 year access to course & learning materials
- Access your course anytime, anywhere & on any device
- Complete course on desktop computer, laptop, tablet or smartphone
- Additional references and downloadable materials available
- Certificate (IAOTS Accredited)
Course accreditation
- The content of this online training course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
- All our online courses are accredited and internationally recognised by the International Association of Online Training Standards (IAOTS).
Organisational e-learning
Are you responsible for organisational training and development or organisational statutory and mandatory compliance? You may want to find out more about how Learning Management System (LMS) may help your organisation. With our interactive LMS, managers and administrators can easily:
- set up a FREE blended learning environment;
- upload essential documents;
- upload individual and group learners;
- manage learners, including tracking progressreview who has completed tr
