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Telesales Executive

Early Saving Offer! CPD & IAO Accredited | Free ID Card & Assessment Included | 10 CPD Points | Audio Visual Training

Academy for Health & Fitness


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£12 inc VAT (was £415)
Offer ends 27 June 2022
Study method
Online, self-paced
3 hours
Access to content
365 days
No formal qualification
10 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

23 students purchased this course

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Are you a telesales professional? Do you face rejection in telesales that frustrates you? Do you want to expand sales and increase your earnings? If this sounds like you, then this Telesales Executive Training course is perfect for you.

The comprehensive course on telesales executive training will teach you the essential strategies, methods and processes of telephone sales. After successful completion of this course, you will develop an excellent ability to set more appointments, generate more leads, and handle objections and rejections successfully. Using these skills you can easily climb up the ladder of your telesales career.

This Telesales Executive Training is the only guide you need for learning the essential topics thoroughly and acquire the necessary skills for a special discounted price. With only 3 hours of training towards your course materials designed by industry experts, any of your dreams in professional life can be turned into a reality.

Our exclusive Telesales Executive Training follows an advanced curriculum with topics broken down into a total of 14 scaled-down modules for your ease of self-paced learning. These modules will assist you in grasping the basics and leading you to the steps of getting a comprehensive understanding of all aspects of the Telesales Executive Training. The course materials designed by experts are easily accessible 24/7 by any of your smartphones, laptops, PCs, tablets etc. Our expert instructors are available on weekdays to listen to any of your queries via email and help you in achieving your goals.

Key Topics to Be Covered

  • What is telemarketing?
  • How to elevate sales on the telephone
  • How to become a telesales expert
  • How to handle rejection
  • How to close a sales call successfully

Learning Outcomes

  • Understand how telemarketing works
  • Learn how to generate leads, set appointments and close more sales with telemarketing
  • Understand the power of words and phrases in telesales
  • Learn how to deal with objections successfully
  • Develop the ability to structure telesales calls
  • Understand how to close sales successfully

So, enrol in this Telesales Executive Training today and boost your career in telesales.


10 CPD hours / points
Accredited by CPD QS

Course media


Start your learning journey straight away with this Telesales Executive Training and take a step toward a brighter future!

Skills You Will Gain

  • Excellent ability to close sales
  • Ability to use words and phrases successfully to convert sales
  • Knowledge of how to structure phone calls
  • Excellent ability to generate leads
  • Excellent ability to handle rejection
  • Verbal communication skill

Why should you choose the Telesales Executive Training course with Academy for Health & Fitness?

  • Opportunity to earn a certificate accredited by CPD & IAO after completing this Telesales Executive Training course
  • Student ID card with amazing discounts — completely for FREE! (£10 postal charges will be applicable for international delivery)
  • Globally accepted standard structured lesson planning
  • Innovative and engaging content and activities
  • Assessments that measure higher-level thinking and skills
  • Complete the Telesales Executive Training program in your own time, at your own pace
  • Each of our students gets full 24/7 tutor support

**** Course Curriculum ****

Here is the Curriculum breakdown of Telesales Executive Training:

**** Telesales Executive Training ****

Tele Sales Executive Module 1: Introduction to Tele Sales Executive Training

Tele Sales Executive Module 2: All About Telemarketing

Tele Sales Executive Module 3: Elevate Sales on Telephone

  • Plugging into Telephone Sales
  • Obeying the Do Not Call Laws
  • Gearing Up for Winning Calls

Tele Sales Executive Module 4: Prospective Telephone-Sales Expert

  • Achieving Your Goals with the Four Probabilities of Success
  • Identifying the Four Probabilities

Tele Sales Executive Module 5: The Right Words and Phrases to Use on a Sales Call

  • The Top Ten Word and Phrases to Use on a Sales Call
  • Introducing the Different Types of Potential Customers

Tele Sales Executive Module 6: Preparing the Call

  • Focusing on Your Objectives
  • Studying Your Prospects

Tele Sales Executive Module 7: Opening the Call

  • Scripting an Opening Statement

Tele Sales Executive Module 8: Structuring the Call

  • Understand the Background
  • Benefit Statements
  • Summarising

Tele Sales Executive Module 9: Verbal Communication Skills

  • Organizing Your Messages
  • Using Vocal Elements Effectively
  • Developing Credibility
  • Giving and Receiving Feedback

Tele Sales Executive Module 10: Dealing with Objections

  • What are the Objections?
  • The Solution
  • 5 Steps for Handling Objections

Tele Sales Executive Module 11: Closing the Sale/ Gaining Commitment

  • Closing: More than the Last Step
  • Reducing Contract Fallout
  • The Four Best Closing Strategies

Tele Sales Executive Module 12: Dealing with Rejection

  • Steps
  • Keeping Current with New Products
  • Extending a Social Invitation

Tele Sales Executive Module 13: Close a Sale Call

  • Closing: More than Just the Destination
  • Reading the Signs and Using a Trial Close
  • Reducing Contract Fallout
  • The Best Closing Strategies
  • Offering an Alternative Choice

Tele Sales Executive Module 14: Increasing your Earnings by Expanding Sales

  • Figuring Out Your DISC Style.” D Is for Dominant

Assessment Process

Once you have completed the modules in the Tele Sales Executive Training course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results.

Showcase Your Accomplishment of New Skills: Get a Certification of Completion

The learners have to successfully complete the assessment of this Telesales Executive Training course to achieve the CPD & IAOaccredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39

Who is this course for?

Is the Telesales Executive Training Course Right for You?

This Telesales Executive Training course is right for aspiring telesales executives who wish to gain in-depth knowledge and understanding of telesales, to implement it in real life and fast track their career with this high-valued skill. There are no specific entry requirements for this Telesales Executive Training course, which can be studied on a part-time or full-time basis.


There are no previous knowledge requirements for the Telesales Executive Training program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this Telesales Executive Trainingcourse without any hesitation.

All students must have a passion for learning and literacy, as well as being over the age of 16.

Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry-recognised skillset with this Telesales Executive Training course.

Career path

On successful completion of this Telesales Executive Training course, you will have learned the fundamental methods, strategies, and principles of telesales, with knowledge of best practices and how to utilise these skills in real life. After completing this course, you will be an expert in lead generation, appointment setting and telemarketing.

Questions and answers

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What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.