Learn the golden rules for becoming a skilled Telesales executive with the Telesales Executive Training course.
Telesales executives are the people who promote and sell products and services for their company over the phone. Their job also includes managing client accounts and customer relationship by receiving and making calls. The course covers all the areas that you need to know about becoming a telesales executive.
This excellent course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field then Telesales Executive Training is for you.
We’ve taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept – from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success.
Benefits of studying Telesales Executive Training:
- 24/7 access to the course for 12 months
- No hidden fees or exam charges
- CPD endorsed certification on successful completion
- Full Tutor support on weekdays (Monday – Friday)
- Efficient exam system, assessment and instant results
- Improve your chance of gaining professional skills and better earning potential.
Gone are the days when telesales use the words like” how are you? I have an offer for You”. If you want to boost your career as a telesales executive, the course is designed for you. The course illustrates the roles and duties of a telesales executive, the ways of performing the role and avoiding common mistakes that most telesales executives face. The basic telephone etiquettes and the strategies for attracting and holding the customers will also be explored in the course.
This course is designed with the following modules:
- Verbal Communication
- To Serve and Delight
- Exceptional Things about Telephone Sales
- It’s More Than Just a Phase
- Communication Essentials
- Developing Your Script
- Pre-Call Planning
- Phone Tag and Call Backs
- Following Up
- Closing the Sale
How is the course assessed?
To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.
While I receive a certificate of completion?
Upon successful completion you will qualify for the UK and internationally-recognised professional qualification and you can choose to make your achievement formal by obtaining your Certificate at an additional cost.
Who is this course for?
Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.
The Telesales Executive Training is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.
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