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Telephone Skills: Techniques for Effective Communication
Learndrive

14 Hours Long Extensive Telephone Skills Training + 6 Free Course

Summary

Price
£20 inc VAT
Study method
Online
Course format
Video
Duration
14 hours · Self-paced
Access to content
1 year
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Tutor is available to students
1 student purchased this course

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AI summary

This comprehensive Telephone Skills package covers a range of topics to enhance your workplace productivity, health, and personal well-being. From effective communication techniques to mental health first aid, this course equips you with practical skills to excel in your career and personal life.

What you'll learn
  • Telephone etiquette and communication skills
  • Workplace health and safety practices
  • Conflict management strategies
  • Self-inspiration and motivation techniques
  • Mental health first aid
  • Diet, weight loss, and self-care guidance
Who the course is for
  • Anyone interested in improving their telephone skills and workplace productivity
  • No prerequisites, open to learners of all backgrounds
Key features
  • Suitable for learners wanting flexibility
  • Perfect for those needing maximum flexibility around commitments
Skills & outcomes
  • Skills-based course designed to build practical knowledge and expertise
  • Skills covered could be beneficial for career advancement

AI generated summary, may contain mistakes. Full details in course description.

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Overview

Telephone Skills Package Perks:

  • The Telephone Skills: Techniques for Effective Communication has 7 Courses in Total
  • All the PDF Certificates for all the courses in this deal are Free!
  • This deal is only valid for persons aged 10 years and older.
  • The first course in this deal is Telephone Etiquette. It will teach you talking the right way on the phone,how to eliminate phone distractions,dealing with angry customers and methodology for training employees.
  • Apart from Telephone Skills, you will learn about workplace productivity, health and safety, conflict management and mental health first aid.
  • This Telephone Skills deal has dedicated courses to take care of your self-hygiene, diet, mental health and motivation.

Certificates

Certificate of completion

Digital certificate - Included

Students will get a free PDF certificate from Learndrive upon passing the course. Learners will be able to instantly download the certificate from the website after passing the course.

Course media

Description

This bundle will enable you to gain advanced knowledge in Telephone Skills, health and safety, and professional productivity. Let’s take a look at the courses that you will be getting:

  • Course 1: Telephone Etiquette
  • Course 2: Workplace Health & Safety
  • Course 3: Workplace Conflict Management
  • Course 4: Success through Self-Inspiration
  • Course 5: Mental Health First Aid
  • Course 6: Diet and Weight Loss Coaching
  • Course 7: Self Hygiene and Care



Who is this course for?

Anyone who would like to gain a better understanding of Telephone Skills and improve their workplace productivity and health care may find this Telephone Skills: Techniques for Effective Communication Course appealing.

Requirements

Anyone who wishes to learn Telephone Skills is welcome. There is no entry barriers.

Career path

There are many things that the Telephone Skills: Techniques for Effective Communication Training will be able to teach you that will help you advance in your career, including Telephone Skills, workplace health and safety, conflict management, and personal healthcare, among others.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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