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Telemarketing & Sales Training

Summer Flash Sale | CMA, CPD & IAO Accredited | Audio Visual Training | Free ID Card & Assessment included| 10 CPD Point


Academy for Health & Fitness

Summary

Price
Save 97%
£10 inc VAT (was £415)
Offer ends 17 June 2021
Study method
Online, self-paced
Duration
3 hours
Access to content
365 days
Qualification
No formal qualification
CPD
3 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

9 students purchased this course

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Overview

Develop your telesales skills to the next level with this best-selling Telemarketing & Sales program. Equip yourself with the industry-recognised telemarketing skills that certainly ensure your fast progress in the realm of telesales.

If you want to get a deep insight into this topic and start a career in this sector then this award-winning and best-selling Telemarketing & Sales Training course is the perfect choice for you.

Key Topics to Be Covered by Telemarketing & Sales Training

  • What is telemarketing?
  • How to elevate sales on the telephone
  • How to become a telesales expert
  • How to handle rejection
  • How to close a sales call successfully

This Telemarketing & Sales Training course is accredited by CPD, CMA & IAO. You can study at your own pace and get accredited in just 03 hours. This Telemarketing & Sales Training course is designed for both part-time and full-time students.

Tons of learners around the UK have taken this course to boost their knowledge and skill to work in the related field. This Telemarketing & Sales Training course is developed by industry experts and is packed with several information-rich modules to give you a proper understanding of this topic and accelerate your career.

You'll get a Free Student ID card by enrolling in this Telemarketing & Sales Training course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards.

Expert tutor support and 24/7 customer support are what you’re going to get with this premium quality Telemarketing & Sales Training course. You will get help and answers to all your queries throughout the comprehensive syllabus of this Telemarketing & Sales Training.

You or your employer can easily verify your qualification by checking the validity of your certificate from our dedicated website.

Learning Outcomes of Telemarketing & Sales Training

  • Understand how telemarketing works
  • Learn how to generate leads, set appointments and close more sales with telemarketing
  • Understand the power of words and phrases in telesales
  • Learn how to deal with objections successfully
  • Develop the ability to structure telesales calls
  • Understand how to close sales successfully

Skills You Will Gain

  • Excellent ability to close sales
  • Ability to use words and phrases successfully to convert sales
  • Knowledge of how to structure phone calls
  • Excellent ability to generate leads
  • Excellent ability to handle rejection
  • Verbal communication skill

CPD

3 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

This Telemarketing & Sales Training is developed by industry professionals that will give you a thorough understanding of this topic. Our courses are designed with easy to understand modules that break down each topic and gives our learners proper training on the subject.

If you want to work in this telesales sector and stand out from the rest of the competition, then our Telemarketing & Sales Training is the perfect place to start.
We guarantee that you will gain relevant skills and will gain tremendous knowledge on the subject.

And the professional skills that you achieve after completing the course will help you greatly in procuring a job in the relevant field.
Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our Telemarketing & Sales Training Today!

Why should you choose the Telemarketing & Sales Training course with Academy for Health & Fitness?

  • Opportunity to earn a certificate accredited by CPD, CMA & IAO after completing this Telemarketing & Sales Training course
  • Student ID card with amazing discounts — completely for FREE! (£10 postal charges will be applicable for international delivery)
  • Globally accepted standard structured lesson planning
  • Innovative and engaging contents and activities
  • Assessments that measure higher-level thinking and skills
  • Complete the Telemarketing & Sales Training program in your own time, at your own pace
  • Each of our students gets full tutor support on weekdays (Monday to Friday)

****Course Curriculum****

Here is the curriculum breakdown of the Telemarketing & Sales Training:

****Telemarketing & Sales Training****

Module 01: Introduction to Tele Sales Executive Training

Module 02: All About Telemarketing

Module 03: Elevate Sales on Telephone

  • Plugging into Telephone Sales
  • Obeying the Do Not Call Laws
  • Gearing Up for Winning Calls

Module 04: Prospective Telephone-Sales Expert

  • Achieving Your Goals with the Four Probabilities of Success
  • Identifying the Four Probabilities

Module 05: The Right Words and Phrases to Use on a Sales Call

  • The Top Ten Word and Phrases to Use on a Sales Call
  • Introducing the Different Types of Potential Customers

Module 06: Preparing the Call

  • Focusing on Your Objectives
  • Studying Your Prospects

Module 07: Opening the Call

  • Scripting an Opening Statement

Module 08: Structuring the Call

  • Understand the Background
  • Benefit Statements
  • Summarising

Module 09: Verbal Communication Skills

  • Organizing Your Messages
  • Using Vocal Elements Effectively
  • Developing Credibility
  • Giving and Receiving Feedback

Module 10: Dealing with Objections

  • What are the Objections?
  • The Solution
  • 5 Steps for Handling Objections

Module 11: Closing the Sale/ Gaining Commitment

  • Closing: More than the Last Step
  • Reducing Contract Fallout
  • The Four Best Closing Strategies

Module 12: Dealing with Rejection

  • Steps
  • Keeping Current with New Products
  • Extending a Social Invitation

Module 13: Close a Sale Call

  • Closing: More than Just the Destination
  • Reading the Signs and Using a Trial Close
  • Reducing Contract Fallout
  • The Best Closing Strategies
  • Offering an Alternative Choice

Module 14: Increasing your Earnings by Expanding Sales

  • Figuring Out Your DISC Style.” D Is for Dominant

Assessment Process

Once you have completed the modules in the Telemarketing & Sales Training, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results.

Showcase Your Accomplishment of New Skills: Get a Certification of Completion

The learners have to successfully complete the assessment of this Telemarketing & Sales Training course to achieve the CPD, CMA & IAO accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39.

Who is this course for?

Is This Telemarketing & Sales Training Course Right for You?

This Telemarketing & Sales Training course is ideal for anyone who’s interested in this topic and wants to learn more about it. This Telemarketing & Sales Training will help you get a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter.

This course is suitable for everyone. There are no specific entry requirements and you can access the course materials from anywhere in the world.

Requirements

The Telemarketing & Sales Training program does not require any prior knowledge; everyone may participate! This Telemarketing & Sales Training course is open to anyone who is interested in learning from anywhere in the world.

Every student must be over the age of 16 and have a passion for learning and literacy.

This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Telemarketing & Sales Training course allows you to study at your own speed while earning a universally industry-recognized certification.

Career path

This Telemarketing & Sales Training course will help you to kickstart or take your career in the relevant sector to the next level. It will help you achieve a position of respect and dignity and you will be able to get ahead of the competition. The Telemarketing & Sales Training certificate will add significant weight to your CV and will help you in procuring jobs in the relevant sector.

Questions and answers

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FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on reed.co.uk, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.