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Team Leader and Supervisor course
Courses For Jobs Ltd

For Team Leaders, Supervisors, Managers, Course Fee Covers all learning resources, tests, certificates

Summary

Price
£26 inc VAT
Study method
Online
Course format
Reading material
Duration
15 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Tutor is available to students

21 students purchased this course

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Overview

The Team Leader and Supervisor course delivers training on the knowledge, skills and behaviours for Team Leaders, Supervisors, Managers.

Usual Responsibilities of the Team Leader or Supervisor

These responsibilities usually include:

  • Supporting,
  • managing and developing team members,
  • managing projects,
  • planning and monitoring workloads and resources.
  • Delivering operational plans,
  • resolving problems, and
  • building relationships

This course is delivered in England.

Prospective learners must be able to read, in English.

No prior learning knowledge or experience is required, however prospective learners must be able to:

  • Access your email Inbox, Spam or Junk folder to retrieve the login email sent to you.
  • Read emails written in English
  • Follow written instructions to use the Express Sign-in link provided to create your own password on our LMS.
  • Internet Access to a computer device, e.g. desktop, laptop, tablet or smartphone device
  • Use the internet to login to our LMS and access the courses provided to you.
  • You must be able to "point and click" and download your certificate of completion.

By making your payment through this site, you are indicating that YOU HAVE FULLY READ THIS COURSE INFORMATION, UNDERSTOOD, AND AGREED to our Terms and Conditions, our Fee Structures, and our delivery style as detailed in this Course Information.

Certificates

Certificate of completion

Digital certificate - Included

Course media

Description

What you will study:

  • Leadership styles
  • Coaching to support people and improve performance
  • Organisational cultures
  • Equality and diversity and inclusion within an organisation
  • Organisational strategy and team purpose
  • Leadership communication styles
  • Supporting team and individual development
  • Manage change effectively
  • People management and team management models
  • HR systems and legal requirements
  • Performance management techniques
  • Supporting and developing individuals,
  • Motivating achievement
  • Setting operational and personal goals and objectives
  • Monitor individual’s progress
  • Providing clear guidance and feedback
  • Stakeholder relationship management
  • Emotional intelligence
  • Negotiation techniques
  • Managing conflict
  • Cross team working
  • Building trust
  • Engage in discussions and provide feedback
  • Identify and share good practice across teams
  • Build relationships with customers
  • Holding challenging conversations
  • Understand data management
  • Project management tools
  • Organise and manage resources and risk
  • Organisational governance and compliance
  • Understand unconscious bias and inclusivity
  • Effective approaches to planning
  • Managing workload and pressure
  • Decision making steps
  • Building trust with others
  • Using Training Needs Analysis
  • SMART objectives
  • Keeping and maintaining a CPD log
  • Applying new knowledge, skills and behaviours on everyday work practice

Progressing to recognised qualifications

After completing this Team Leader and Supervisor course, learners can choose to progress to any of the following Ofqual-recognised qualifications by paying the full qualification fees.

The available recognised qualifications include:

  • Level 2 Certificate in Principles of Team Leading (RQF),
  • Level 2 Diploma in Team Leading (RQF)
  • Level 3 Diploma in Team Leading and Supervision (RQF)
  • Level 3 Diploma in Management (RQF)

Further studies and assessments for Ofqual-recognised qualifications require payment for qualification fees, depending on the qualification chosen.

By making your payment through this site, you are indicating that YOU HAVE FULLY READ THIS COURSE INFORMATION, UNDERSTOOD, AND AGREED to our Terms and Conditions, our Fee Structures, and our delivery style as detailed in this Course Information.

Who is this course for?

This Team Leader and Supervisor course is aimed at individuals in the following job roles:

  • Front Line manager,
  • Care Manager
  • Deputy Care Manager
  • Junior Manager,
  • Supervisor,
  • Care Supervisor
  • Field Care Supervisor
  • Team Leader,
  • Care Team Leader
  • Care Coordinator
  • Project Officer,
  • Shift Supervisor,
  • Foreperson,
  • Shift Manager,
  • and those aspiring to similar jobs

Requirements

Learners need to have access to a computer/laptop/tablet with internet access

No prior learning knowledge or experience is required, however prospective learners must be able to:

  • Access your email Inbox, Spam or Junk folder to retrieve the login email sent to you.
  • Read emails written in English
  • Follow written instructions to use the Express Sign-in link provided to create your own password on our LMS.
  • Internet Access to a computer device, e.g. desktop, laptop, tablet or smartphone device
  • Use the internet to login to our LMS and access the courses provided to you.

Career path

On completion of this course, learners may enrol in one of the following qualifications:

  • Level 3 Diploma in Team Leading and Supervision (RQF)
  • Level 4 Certificate in Principles of Leadership and Management for Adult Care (RQF)
  • Level 5 Diploma in Operations and Departmental Management (RQF)
  • Level 5 Diploma in Leadership and Management for Adult Care (RQF)

Questions and answers


No questions or answers found containing ''.


Nicola asked:

How much does it cost to take the assessment and exams

Answer:

All the costs are detailed on the Course Information page that you are looking at.

This was helpful. Thank you for your feedback.
Dami asked:

Level 3 and 4 leadership and management in adult care. IF you are resident in Ireland, does it mean you are not eligible for the course, how much?

Answer:

Apparently not. The qualifications we offer are recognised by Ofqual for delivery in England. Some are recognised by Qualification Wales for delivery in Wales. We don't deliver recognised qualifications in Ireland, due to terms of our approval. The qualifications we deliver may be transferable. We have provided detailed information about them including the Ofqual Qualification Number (QAN). Use details and unit content provided to find how if employers in Ireland will accept the qualification.

This was helpful. Thank you for your feedback.
Dami asked:

If you're resident in Ireland does it mean you are not eligible for the course.

Answer:

Apparently not. The qualification we offer is only recognised by Ofqual for delivery in England, and Qualification Wales for delivery in Wales. We don't have any information on recognition in Ireland. As far as we know the qualification we deliver is not recognised by the Council for Curriculum, Examinations and Assessment (CCEA) which has responsibility for the regulation of qualifications taken by learners in Northern Ireland (NI), as set out in the Education (Northern Ireland) Order 1998.

This was helpful. Thank you for your feedback.

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2025. All rights reserved.