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Successful Sales in Premium & Luxury Segments

Virtual Classroom based course with experience sharing and trainer support

Wthinku Training and Consultancy Limited


£180 inc VAT
Or £60.00/mo. for 3 months...
Study method
Distance Learning with live classes
12 hours, Part-time
No formal qualification
Additional info
  • Tutor is available to students
  • Certificate of completion available and is included in the price

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Retailers and wholesalers are facing greater pressure to achieve their sales targets–

  • Greater competition
  • Customer demands and expectations rising
  • Distress selling

We don’t see this trend changing, in-fact, we expect it to continue.

There is good news too!

Course media


There are still plenty of buyers who value the individual approach, people who will pay for the experience & service they feel they deserve. Organisations able to satisfy this type of customer can tap into an audience, who are loyal to those who provide them with the tailored, even curated experience.

We have years of experience in this lucrative market, and have helped clients meet, and exceed the expectations of their clients. We are now offering open programmes for those looking to compete in this demanding segment.


  • An introduction to The concept of the ‘Sales Process’, its elements and execution within the Luxury & Premium marketplace
  • Identifying the target audience
  • An explanation of both Push & Pull selling
  • A practical program designed to improve Knowledge, Skills and Attitude of Sales professionals
  • Review how to plan Sales activities, based on Annual targets
  • Opportunities to discuss, review & demonstrate current practises with colleagues
  • Practical hands-on role-plays to develop the behaviours required to be successful when dealing with HNWI
  • Case studies to refine judgement, and improve decision making
  • How to incorporate both CRM and Customer Care into the process

Program Outcomes

  • Increased personal motivation to accomplish targets, using the tools provided
  • Increase Sales Performance – Volume & Margin
  • Deliver greater levels of Client Satisfaction
  • Improve Customer Retention & Satisfaction
  • Ability to demonstrate positive customer centric behaviours

Who is this course for?

Anyone operating in a Sales role, whether new to the role, or an experienced sales person within the Luxury & Premium Segments


There is no need for any special equipment to complete your course, all you need is a high speed internet connection.

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.