Skip to content

Success Skills for Office Professionals

Blended virtual classroom course

Hemsley Fraser


£1,200 inc VAT
Study method
Online with live classes
6 hours, Full-time
No formal qualification
  • Certificate of completion - Free
Additional info
  • Tutor is available to students

Add to basket or enquire


Start date
End date


This workshop will rapidly develop the skills and knowledge you need to become a successful office professional in today’s world. It will help you learn to communicate assertively, prioritise effectively when everything is urgent and be pro-active rather than constantly fire-fighting.

You will come away feeling more confident, which will increase your credibility and get you the respect you deserve. You will leave with some great ideas and practical actions that are easily translated back into the workplace.


Blended virtual training programme

  • 2x3hr virtual expert-led sessions
  • 1:1 Virtual coaching session
  • On-demand digital learning playlist

What will I learn?

  • Develop a strong personal brand which will increase your credibility
  • Manage conflicting priorities when everything is urgent
  • Be proactive and clearly anticipate everyone’s needs
  • Reduce your reactive working by dealing with your emails in a structured way
  • Communicate effectively so you get your voice heard
  • Develop your confidence so you can become more assertive
  • Say no in a positive and supportive manner without feeling guilty
  • Deal with challenging people and situations

Who is this course for?

This course is suitable for new and developing PAs, secretaries and office professionals who want to enhance their skills to be able to manage multiple priorities and improve efficiency.

Questions and answers


Certificate of completion

Digital certificate - Included


Currently there are no reviews for this course. Be the first to leave a review.


What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.