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Hotel Reception & Reservation with Strategic Management

2 Courses Bundle Certified By CPD | Learn From Experts | **Tutor Support & MCQ Assessment Included** | 100% Pass Rate


Knowledge Door

Summary

Price
£12 inc VAT
Study method
Online
Duration
Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
2 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

Develop the confidence and competence in management to become a professional manager with this ultimate bundle Hotel Reception & Reservation with Strategic Management course!

What you’ll get:

This bundle package features the following courses, offering an incredible learning opportunity to enter the professional world and impress your potential employers with an extensive knowledge base and top-notch skills!

  1. Strategic Management
  2. Hotel Reception & Reservation

This bundle Hotel Reception & Reservation with Strategic Management course is perfect for beginners who are new to management and want to kickstart their career as well as those professionals who want to further climb the ladder of success and set themselves apart from other employees.

This extensive Hotel Reception & Reservation with Strategic Management course has been designed to equip you with the essential knowledge and skills needed to become a confident manager and will give you all the knowledge & credentials that you need to excel in your new role.

If you are aspiring to start your career as a manager or you just want to boost your knowledge and skills on management, but don’t know where to start, then this Hotel Reception & Reservation with Strategic Management course will set you up with the appropriate skills and expertise needed to take your professionalism to the next level.

This comprehensive Hotel Reception & Reservation with Strategic Management course will give you all the necessary skills and a valuable insight into management to boost your career in this field and possibilities, by getting the essential skills and knowledge you’ll need from this Hotel Reception & Reservation with Strategic Management course. There are always new skills to learn and new knowledge to accumulate when you work as a manager, this Hotel Reception & Reservation with Strategic Management course will fully prepare you to embrace all of the essentials skills and knowledge in this field.

Whether you’re a beginner seeking to learn the basics of management or a professional wanting to stand out from the crowd with a unique skill set, you’ve come to the right place! It’s time to put your passion to work and lay the groundwork for a rewarding career by enrolling in this Hotel Reception & Reservation with Strategic Management!

This bundle Hotel Reception & Reservation with Strategic Management course aims to equip you with the industry-best knowledge, skills, and resources in your chosen field to put your career on the fast track to success. This bundle Hotel Reception & Reservation with Strategic Management course features 2 premium courses to transform you from an amateur into an expert manager.

On successful completion of this comprehensive, bundle Hotel Reception & Reservation with Strategic Management course, you will gain an in-depth understanding of Strategic Management and acquire exceptional practical skills with Hotel Reception & Reservation to excel as a successful manager in the competitive industry. This bundle Hotel Reception & Reservation with Strategic Management course will enable you to apply your knowledge in real life and make a real difference.

What to Expect

You can expect this bundle course to:

  • Set you up with the appropriate skills and expertise needed to succeed
  • Fully enhance your skillset, polishing your team leading and active monitoring skills
  • Equip you with a full range of the necessary skills to propel your career
  • Give you a competitive edge in the crowded marketplace

Enrol today and get started on your journey to improve your career prospects with the latest skills and the power of self-belief!

CPD

2 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

Why Learn with Us?

  • We have taught and certified more than 50,000+ students and organisations worldwide
  • We are committed to helping students start new careers or advance in their chosen career paths
  • We have Award-winning Customer Support, and we’re proud of it
  • We believe in you. Your success is our success

The Hotel Reception & Reservation with Strategic Management is one of our most popular training courses and is perfect for those individuals who want to start a new career path as a manager, as well as established professionals who want to test their existing abilities and learn the latest techniques.

Course Curriculum

This comprehensive Hotel Reception & Reservation with Strategic Management course has been divided into 2 interactive lessons. This makes for a more stimulating and comprehensive study of all the essential areas of management, which also means that learners will be able to absorb the knowledge in manageable and intuitive segments and retain the vital information without even realising it.

This fully inclusive Hotel Reception & Reservation with Strategic Management course includes the following modules:

Learn how to increase your expertise in management by taking the following modules of this popular Hotel Reception & Reservation with Strategic Management course.

**Strategic Management**

Module 01: Introduction

  • Introduction

Module 02: What is Strategic Management?

  • What is Strategic Management?

Module 03: What is a Strategy?

  • What is Strategy?

Module 04: Strategy Statement Components

  • Strategy Statement Components

Module 05: Strategic Management Process

  • Strategic Management Process

Module 06: Components of the Process

  • Components of the Process

Module 07: Strategy Formulation

  • Strategy Formulation

Module 08: Types of Decisions

  • Types of Decisions

Module 09: Qualities of a Strategic Leader

  • Qualities of a Strategic Leader

Module 10: What is a Business Policy?

  • What is Business Policy?

Module 11: Structure of the BCG Matrix

  • Structure of BCG Matrix

Module 12: Factors of SWOT Analysis

  • Factors of SWOT Analysis

Module 13: Porters 5 Forces Model

  • Porters 5 Forces Model

Module 14: What is Corporate Governance?

  • What is Corporate Governance?

Module 15: What is Business Ethics?

  • What is Business Ethics?

Module 16: Core Competency Theory

  • Core Competency Theory

The following module of the Hotel Reception & Reservation with Strategic Management course will give the exact set of skills and information base that you’ll need to succeed in your chosen career path of management.

**Hotel Reception & Reservation**

Module 01: Introduction

  • Introduction

Module 02: How to Converse with Customers?

  • How to Converse with Customers?

Module 03: Rules of Email Etiquette

  • Rules of Email Etiquette

Module 04: Rules of Grooming and Dress Code

  • Rules of Grooming and Dress Code

Module 05: Rules of Telephone Etiquette

  • Rules of Telephone Etiquette

Module 06: Relationship with Customers

  • Relationship with Customers

Module 07: Building Rapport with Customers

  • Building Rapport with Customers

Module 08: Roles and Responsibilities

  • Roles and Responsibilities

Module 09: What is Up Selling?

  • What is Up Selling?

Module 10: What is Cross-Selling?

  • Identify the Steps for Selling

Module 11: Identify the Steps for Selling

  • Factors Influencing Buying Decision

Module 12: Factors Influencing Buying Decision

  • Customer Buying Objections

Module 13: Customer Buying Objections

  • Assertive as Reception Assistant

Module 14: Assertive as Reception Assistant

  • Handling Customers Complaints

Module 15: Handling Customers Complaints

  • Tips for Success as a HR Assistant

Module 16: Tips for Success as an HR Assistant

  • What is Cross-Selling?

Certificate of Achievement from Knowledge Door

On completion of the Hotel Reception & Reservation with Strategic Management course, you will be eligible to obtain the certificate of achievement from Knowledge Door to evidence your new skill and accomplishment, as well as your knowledge and skill set. The certification is available in PDF format, at the cost of £12, or a hard copy can be sent via post at the cost of £35.

Who is this course for?

This comprehensive Hotel Reception & Reservation with Strategic Management course is ideal for anyone who is looking to improve their skills and move on to more challenging roles in this sector. Completion of the Hotel Reception & Reservation with Strategic Management course will prove your learning potential and provide the impetus to boost their career into whatever direction they choose but gaining an up-to-date perspective of everything involving management.

The Hotel Reception & Reservation with Strategic Management course will provide both established professionals and relative newcomers to management with some real advantages, earning extensive knowledge acquiring new skills which will make any candidate’s CV stand out in a crowded marketplace.

Requirements

There is no previous experience or specific entry requirements needed to enrol into this Hotel Reception & Reservation with Strategic Management course, any student from any background, and of any age, can enrol into this Hotel Reception with Strategic Management course and learn at their own pace.

As long as you are seventeen years old, have a basic knowledge of the English language and are relatively comfortable with rudimentary IT skills, you will be eligible to enrol into this Hotel Reception & Reservation with Strategic Management course.

Career path

This Hotel Reception with Strategic Management course will bring you new opportunities and new possibilities in an ever-changing job market. Gain the latest techniques, theories, knowledge and confidence that you’ll need to procure the dream job you’ve been looking for. To achieve all this and to gather more valuable credits on your CV, this course could be a critical part of your future.

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.