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Statutory & Mandatory Training: Conflict Resolution
METAVERSESKILLS

Interactive Video Lessons | Free E-Certificate | Tutor Support

Summary

Price
£15 inc VAT
Study method
Online, On Demand 
Course format
15 Videos (with subtitles and transcripts)
Duration
0.7 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Certification of Completion - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

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Overview

In today's fast-paced and complex world, conflict resolution is an essential skill in all industries. "Statutory & Mandatory Conflict Resolution" is an in-depth course that equips professionals with the knowledge and tools to handle disputes arising from legal obligations, regulations, and statutory requirements. This course covers the principles of conflict management in settings where specific laws, contracts, or mandatory regulations are in play, offering strategies to navigate both preventive and reactive measures for resolving disputes effectively.

Certificates

Curriculum

This course contains

Format: 15 Videos (with subtitles and transcripts)

Duration: 0h and 44m

    • 1: 1.Understanding Conflict 02:08
    • 2: 2.Conflict Resolution Styles 01:29
    • 3: 3.Communication Skills for Conflict Resolution 01:38
    • 4: 4.Negotiation Skills 01:46
    • 5: 5.Mediation and Facilitation 01:46

    • 6: 1.1_Defining Conflict and Its Causes (1) 03:31
    • 7: 2.1_The five conflict resolution styles 03:21
    • 8: 3.1_Active listening techniques 03:25
    • 9: 4.1_Negotiation strategies and tactics 03:34
    • 10: 5.1_The role of a mediator or facilitator 03:26
    • 11: 6_Conflict Prevention and Management 03:36
    • 12: 7_Conflict Resolution in Specific Contexts 03:33
    • 13: 8_Case Studies and Role-Playing 03:20
    • 14: 9_Ethical Considerations in Conflict Resolution 03:32
    • 15: 10_Continuous Learning and Development 03:27

Description

  • Introduction to Statutory and Mandatory Conflict Resolution: Understanding the importance and scope of legal obligations in conflict management.
  • Key Legal Principles: Learn about relevant laws, regulations, and compliance standards that affect conflict resolution.
  • Mediation and Negotiation in Statutory Conflicts: Techniques for resolving disputes within a legal framework using mediation and negotiation.
  • Risk Management: Identifying and mitigating risks when dealing with mandatory conflicts in different sectors.
  • Case Studies: Review and analyze real-world scenarios where statutory and mandatory conflicts were resolved through proper legal frameworks.
  • Practical Application: Learn to apply conflict resolution strategies within regulated environments, such as healthcare, public services, and corporate compliance.

Who is this course for?

This course is designed for professionals who are working or planning to work in environments where statutory and mandatory conflicts are a common occurrence. Specifically, this course is ideal for:

    • HR Managers: Managing workplace disputes within legal frameworks.
    • Compliance Officers: Ensuring adherence to laws and regulations while handling disputes.
    • Mediators and Negotiators: Looking to specialize in legally governed conflict scenarios.
    • Legal Professionals: Seeking to expand their knowledge of statutory conflict resolution techniques.
    • Public Sector Employees: Dealing with legal issues related to public service disputes.
    • Managers and Supervisors: Who need to resolve conflicts with a clear understanding of legal regulations.

Requirements

  • Basic understanding of conflict resolution principles.
  • Familiarity with the relevant industry (e.g., healthcare, business, law, or public sector).
  • No prior legal expertise required, but an interest in legal and regulatory environments is encouraged.
  • Access to a computer and the internet for online lessons, activities, and case study reviews.

Career path

By completing the "Statutory & Mandatory Conflict Resolution" course, participants will be better equipped to pursue careers and roles that require expertise in handling legal and regulatory disputes. Some potential career paths include:

  • Conflict Resolution Specialist
  • Legal Mediator
  • Compliance Officer
  • Risk Management Consultant
  • HR Manager
  • Public Sector Consultant
  • Regulatory Affairs Specialist

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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