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Social Housing Management

CPD Certified Course | FREE PDF Certificate | Tutor Support | Lifetime Access | Free Exam & Assessment

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£12 inc VAT
Study method
Course format What's this?
3 hours · Self-paced
Access to content
Lifetime access
No formal qualification
10 CPD hours / points
  • CPD Accredited PDF Certificate - Free
  • CPD Accredited Hard Copy Certificate - £10.79
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
  • This course is an apprenticeship

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***Secure Your Future in Social Housing: Expert Knowledge Awaits***

According to a recent report by the National Housing Federation, there is a significant shortage of social housing in the UK, with an estimated need for 90,000 new social rented homes every year. This growing demand highlights the crucial role that social housing managers play in providing secure and affordable housing for countless individuals and families.

This comprehensive Social Housing Management course equips you with the theoretical knowledge and understanding necessary to thrive in this rewarding career path.

Learning Outcomes

By the end of this course, you will be able to:

  • Grasp the core principles of social housing and its role within the UK housing system.
  • Effectively manage the tenant selection process, ensuring suitable placements and fostering positive landlord-tenant relationships.
  • Implement strategies for rent collection and arrears management, maintaining financial stability within social housing properties.
  • Oversee the maintenance, safety, and security of social housing, creating a comfortable and secure living environment for tenants.
  • Encourage resident involvement and foster a sense of community within social housing developments.
  • Identify and address anti-social behaviours, promoting a peaceful and harmonious living environment.


CPD Accredited PDF Certificate

Digital certificate - Included

CPD Accredited PDF Certificate

CPD Accredited Hard Copy Certificate

Hard copy certificate - £10.79

CPD Accredited Hard Copy Certificate

Delivery Charge:

Inside the UK: Free

Outside of the UK: £9.99 each


10 CPD hours / points
Accredited by CPD Quality Standards

Course media


This Social Housing Management course delves into six key modules, providing a well-rounded understanding of the field.

  • Module 1: Introduction to Social Housing establishes the foundation, exploring the history, policy framework, and different types of social housing in the UK.
  • Module 2: Tenant Selection and Tenant Management equips you with the skills to effectively assess applications, select suitable tenants, and manage tenancy agreements.
  • Module 3: Managing Rental Income and Arrears explores strategies for rent collection, budgeting, and dealing with arrears in a professional and sensitive manner.
  • Module 4: Maintenance, Safety, and Security of Social Housing equips you with the knowledge to oversee property maintenance, ensure adherence to safety regulations, and implement security measures.
  • Module 5: Resident Involvement in Social Housing explores strategies for fostering resident engagement, building a sense of community, and addressing resident concerns.
  • Module 6: Dealing with Anti-Social Behaviours equips you with the skills to identify and address anti-social behaviours, promoting a positive living environment for all residents.

This course adopts a theoretical approach, providing a strong knowledge base for a successful career in social housing management.

Who is this course for?

This social housing course is ideal for:

  • Individuals seeking a career change in the social housing sector.
  • Those who aspire to become social housing managers.
  • Housing professionals looking to enhance their theoretical knowledge.
  • Volunteers or charity workers supporting social housing initiatives.
  • University graduates interested in social housing policy and management.
  • Anyone passionate about creating positive change in the housing sector.


There are no specific prerequisites for this course. However, a basic understanding of housing issues in the UK and an interest in social housing management would be beneficial.

Career path

A career in social housing management offers a rewarding path to make a real difference in people's lives. Here are some potential career paths:

  • Social Housing Letting Officer
  • Social Housing Neighbourhood Manager
  • Tenancy Sustainment Officer
  • Anti-Social Behaviour Officer
  • Resident Liaison Officer
  • Social Housing Area Manager
  • Housing Policy Officer (Social Housing)

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Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.