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Social Housing Management

Level 5 Endorsed Diploma | Advanced Audiovisual Lessons, Exam & Full Tutor | 150 CPD Points

One Education


Save 97%
£12 inc VAT (was £425)
Offer ends 01 July 2022
Study method
Online, self-paced
380 hours
Access to content
12 months
No formal qualification
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

615 students purchased this course

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Managing social housing encompasses thousands of tasks, including — collecting rent, ensuring quality homes, establishing pleasant relations with tenants and much more! To manage this affordable housing while upholding the standards requires a suite of outstanding skills. With this Social Housing Management course, you can gain all the skills needed to run a social housing facility.

In simple terms, social housing is affordable housing. It's a safe haven that protects, nourishes, and shields people on lower-income or special requirements. There is so much to learn about social housing — from environmental issues to the evolving civil society landscape. With the Social Housing Management course, you'll be able to educate yourself on many facets of social housing.

Throughout this course, you will learn about the fundamentals of social housing and how it is of massive importance for people who lack shelter or support. This social housing management course will swiftly train you in the skills of maintaining a property, selecting & managing tenants, rights of tenants and much more. Besides, you will get to know how to handle the finance for the properties and deal with arrears.

With this learning pack, you will learn how to establish a good relationship with the tenants. This course will also train you in dealing with anti-social behaviour and educate you on the benefits of tenant participation. By the end of this course, you will have an in-depth understanding of social housing growth and know the exciting career prospects in this sector.

Our Social Housing Management Course is endorsed by the Quality Licence Scheme, ensuring your newly-acquired skills will enhance your professional development.

Sign up for this Social Housing Management course today — learn all about social housing and extend your hand to help people with necessity.

What you'll get out of this Social Housing Management course:

  • Get a comprehensive introduction to social housing.
  • Learn why social housing is needed and understand the range of people living in it.
  • Know the steps of the tenant selection process in detail.
  • Get step-by-step guidance on tenant management and learn how to handle complaints.
  • Become skilled at managing rental income and deal with arrears.
  • Explore the facets of social housing like maintenance, safety, security and more.
  • Understand the purpose and benefits of tenant participants in social housing.
  • Be able to deal with anti-social behaviour, including disregard for the community, environmental damage, misuse of public space etc.
  • Familiarise yourself with the growth of social housing and relevant job prospects in the UK.

Why People Enrol this Social Housing Management Course From One Education:

  • Eligibility for an Endorsed certificate upon successful completion of the Social Housing Management Course
  • Learning materials of our Social Housing Management Course contains engaging voiceover and visual elements for your comfort
  • Get 24/7 access to all Social Housing Management course content for a full year
  • Complete the Social Housing Management Course at your own pace
  • Each of our students gets full tutor support on weekdays (Monday to Friday)
  • Efficient assessments and instant results upon completion of our Social Housing Management Course


Course media


Course Curriculum

This Social Housing Management Course is designed with the following modules:

Social Housing Management

Module 01: Introduction to Social Housing

  • What is Social Housing?
  • The Necessity of Social Housing
  • Range of People Living in Social Housing

Module 02: Tenant Selection and Tenant Management

  • Application Procedure
  • Tenant Responsibilities
  • Housing Allocation
  • Tenancy Transfers
  • Tenancy Agreements
  • Handling Complaints

Module 03: Managing Rental Income and Arrears

  • Introduction
  • Strategic Approach
  • Organisational Structure
  • Preventative Measures
  • Arrears Collection
  • Former Tenants Arrears
  • Legal Action
  • Rent Restructuring

Module 04: Maintenance, Safety, and Security of Social Housing

  • House Rules
  • Managing Maintenance and Condition
  • Room Inspections
  • Seasonal Maintenance
  • General Safety Procedures
  • Healthy Home Rating System
  • Fire Prevention in Social Houses

Module 05: Resident Involvement in Social Housing

  • Introduction
  • The Benefits of Tenant Participation
  • Type, Purpose and Focus of Tenant Participation Activities
  • Motivations, Barriers and Drivers of Tenant Participation
  • Translating Resident Views

Module 06: Dealing with Anti-Social Behaviours

  • The Definition of Anti-Social Behaviour
  • Acts Directed at People
  • Disregard for Community
  • Environmental Damage
  • Misuse of Public Space
  • Supporting the Vulnerable
  • Preventing Anti-Social Behaviour in Social Housing

Module 07: Career Prospects of Social Housing Manager

  • Introduction
  • The Growth of Social Housing in England
  • Job Providers
  • Job Responsibility as a Social Housing Manager
  • Skills Necessary for a Social Housing Manager
  • Challenges in Social Housing Sectors
  • Future of Social Housing

How is the Social Housing Management Course assessed?

To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.

When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.

Certificate of Achievement

Endorsed Certificate of Achievement from the Quality Licence Scheme

After successfully completing the Social Housing Management, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying —

  • Within the UK: £109
  • International: £109 + £10 (postal charge) = £109

IAO Accredited Certification from One Education

After successfully completing this Social Housing Management, you will qualify for the IAO accredited certificate from One Education, as proof of your continued professional development. Certification is available in both PDF & hardcopy format, which can be received by paying —

  • PDF Certificate: £9
  • Hardcopy Certificate (within the UK): £15
  • Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Who is this course for?

This Social Housing Management Course is ideal for

  • Students
  • Recent graduates
  • Job Seekers
  • Anyone interested in social housing management
  • People already working in the relevant fields and want to polish their knowledge and skill.


There are no specific prerequisites to enrol in this Social Housing Management Course. Anyone and everyone can take this course.

The Social Housing Management Course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home!

All you need is a passion for learning, literacy, and to be over the age of 16.

Career path

This Social Housing Management course offers you a comprehensive grasp of social housing and the related competencies. By completing this course, you will be able to pursue several exciting job opportunities, such as —

  • Housing Officer
  • Housing Manager
  • Housing Consultant
  • Social Housing Researcher

In the UK, the approximate yearly salary for these career opportunities is from £15,000 to £35,000.

Questions and answers

No questions or answers found containing ''.

Caroline asked:

It says this course is £18 is this a month or in total.


Dear Caroline, Thank you for your question. The mentioned price is the total price for the full course. You do not need to pay anything monthly. Thanks

This was helpful. Thank you for your feedback.
Maureen asked:

Hi, how do you get course materials. For example books to assist with what questions have to be answered. Kind regards Maureen


Hi Maureen, Thanks for the question. All our courses are completely online. Once you will purchase the course, we will assign you to the course and you can study the course online from your account. Thanks.

This was helpful. Thank you for your feedback.
shamar asked:

after the course do you get a certificate


Dear Shamar, Thank you for contacting us. Once you will successfully complete and pass the course, you will be able to obtain an accredited certificate of achievement. Thanks

This was helpful. Thank you for your feedback.
Anna asked:

Does this course refer to Scottish or English social housing?


Dear Anna, Thank you for your question. This course refers to only English social housing. Thanks

This was helpful. Thank you for your feedback.
Booking for numerous people asked:

Hi I will be booking this course for a few of my colleagues,I wondered how they will receive log ins, rather than it all being under my name. Thanks


Good Day. Thank you for your question. You need to provide learners details (full name, email) while paying for the course so that they can get access to the course. Thanks

This was helpful. Thank you for your feedback.
Natasha asked:

Is the certificate for this course electronic?


Dear Natasha, Thank you for your question. You can obtain both the electronic and hardcopy certificate upon successful completion of this course. Thanks

This was helpful. Thank you for your feedback.
Suzie asked:

Hi do you have a Scottish version of this course at all?


Dear Suzie, Thank you for your question. No, we have only UK and Irish version. Thank you.

This was helpful. Thank you for your feedback.


Course rating


What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.