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Skills For Inclusive Conversations
Training Express Ltd

CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access

Summary

Price
£19 inc VAT
Study method
Online
Duration
4 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Certificates
  • Digital certificate - Free
  • Hard copy certificate - Free
Assessment details
  • Multiple Choice Question (MCQ) (included in price)
Additional info
  • Tutor is available to students

Overview

✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩

[Updated 2025]

Are you tired of conversations hitting roadblocks due to misunderstandings or lack of inclusivity? Are you ready to take your communication skills to the next level? Look no further! Our Skills for Inclusive Conversations course is here to revolutionise the way you engage with others.

In a world that thrives on diversity, mastering the art of inclusive conversations is not just a skill, it's a necessity.

According to Reed a Human Resource Advisor earns from £32,000 to £35,000 per annum depending on level of experience and location and many more.

Don't miss out on this opportunity to transform the way you communicate and connect with others. Join us and become a champion for inclusive conversations today!

Key Features

  • Instant e-certificate
  • Fully online, interactive course with audio voiceover
  • Developed by professionals in the field
  • Self-paced learning and laptop, tablet, smartphone-friendly
  • 24/7 Learning Assistance

Certificates

Digital certificate

Digital certificate - Included

Once you’ve successfully completed your course, you will immediately be sent a FREE digital certificate.

Hard copy certificate

Hard copy certificate - Included

Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).

For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Assessment details

Multiple Choice Question (MCQ)

Included in course price

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Resources

Description

Course Curriculum

  • Module 01: Basic Communication Skills
  • Module 02: Advance Communication (I)
  • Module 03: Advance Communication (II)
  • Module 04: Telephone Etiquette
  • Module 05: Body Language and Effective Communication
  • Module 06: Inappropriate Behaviour and Toxic Work Culture
  • Module 07: Issues and Origin of Conflict
  • Module 08: A Conflict Resolution Process
  • Module 09: Biases and Perception

Learning Outcomes:

  • Demonstrate basic communication skills for inclusive conversations in workplace environments.
  • Apply advanced communication techniques to foster inclusivity and understanding.
  • Identify and address inappropriate behaviour in the workplace effectively.
  • Implement conflict resolution processes to manage and resolve workplace conflicts.
  • Recognize biases and perceptions that hinder inclusive conversations.
  • Utilise telephone etiquette, body language, and effective communication strategies.

Accreditation

All of our courses, including this course are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Certification

Once you’ve successfully completed your Course, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months.

Who is this course for?

  • Professionals seeking to enhance communication in diverse workplaces.
  • Individuals aiming to cultivate inclusive environments and resolve workplace conflicts.
  • Team leaders and managers interested in promoting inclusive dialogue and harmony.
  • Employees looking to improve their communication skills and workplace relationships.
  • Anyone wanting to understand and address biases in communication.

Career path

  • Diversity and Inclusion Officer
  • Conflict Resolution Specialist
  • Human Resources Manager
  • Communication Skills Trainer
  • Workplace Mediator
  • Employee Relations Advisor

Questions and answers

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Reviews

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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