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SIA Instructor Level 3 Deliverer of Conflict Management Course cover image

SIA Instructor Level 3 Deliverer of Conflict Management Course
Canary Wharf Academy

Cheapest Fees | Become a SIA Trainer | Fast Track Result I Qualified Tutor I SIA Approved Course

Summary

Price
£439.99 inc VAT
Or £73.33/mo. for 6 months...
Study method
Classroom
Duration
1 day · Part-time
Qualification
Level 3 Award in the Delivery of Conflict Management Training (RQF) - Level 3 Deliverer of Conflict Management Course
Regulated qualification What's this?
Certificates
  • Certificate of completion - Free
Additional info
  • Tutor is available to students

1 student purchased this course

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Location & dates

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Location
Address
1
Priddy's Yard
Croydon
Surrey
CR01TS
United Kingdom
Address
196
High Street
East London
London
E152NE
United Kingdom
Address
1
Greenhill Way
Harrow
Middlesex
HA11LE
United Kingdom
Address
The Watermill
London Road
Hemel Hempstead
Hertfordshire
HP12RJ
United Kingdom
Address
Suite 8, Harbour House
Coldharbour Lane, Rainham
London
RM139YB
United Kingdom
Address
Stuart Crescent
North London
London
N225NJ
United Kingdom
Address
135
Borough High Street
South East London
London
SE11NP
United Kingdom

Overview

Canary Wharf Academy are delighted to offer Level 3 Award in the Delivery of Conflict Management Training to become a SIA instructor.

The Level 3 Award in the Delivery of Conflict Management Training is designed for individuals who wish to be a trainer in the security industry. The course raises participants' understanding of the background to conflict and the contribution they can make to either calming or escalating a confrontation. The course assumes that delegates are competent in the basic development of lesson plans, basic presentation and delivery of classroom-based learning material. In addition to this, delegates will need knowledge and understanding of the sector in which they will be delivering, for example, Door Supervision, Security Guarding or CCTV etc. During the training day participants learn and practice key skills to build their confidence and to maintain composure whilst de-escalating customer conflict.

Benefits you will have on our Courses:

  • Education Training Academy of the Year 2020 - South East England
  • High-quality course materials
  • Full Tutor Support Throughout the course
  • Step-by-step guidelines
  • Convenient and Flexible
  • Fast Result and Certification
  • Competitive course fees
  • Recognised Accredited Qualification
  • 24/7 customer support
  • Happy learners around the UK

Qualification

Level 3 Award in the Delivery of Conflict Management Training (RQF) - Level 3 Deliverer of Conflict Management Course

Regulated by Ofqual

Certificates

Course media

Description

Course Outline:
By the end of this Conflict Management Training course participants will be better able to:

  • Identify the key components present in all angry confrontations
  • Recognise different stages of conflict escalation
  • Recognise the signs of conflict and aggression
  • Maintain composure when responding to conflict and aggression
  • Use skills to manage their words, phrases and body language
  • Demonstrate skills to stay calm and manage angry customer behavior

Who is this course for?

To become a SIA Trainer/instructor.

Requirements

Level 3 Award in Education & Training AET, old PTLLS or equivalent.

Career path

  • Teaching or tutoring in the security sector
  • Become a Qualified Trainer security sector
  • Freelance trainer/teacher security sector
  • Career changer

Questions and answers

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