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ServiceNow – Intermediate to Advanced Level



£99 inc VAT
Or £33.00/mo. for 3 months...
Study method
Online, self-paced
10 hours
Access to content
Lifetime access
No formal qualification
Additional info
  • Certificate of completion available and is included in the price

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ServiceNow Intermediate Tutorials

  • 10+ Hours OF HD VIDEOS
  • Verifiable CERTIFICATION
  • Accelerate YOUR CAREER
  • Lifetime Access 24*7 Unlimited Access
  • Access through any device
  • Technical support
  • Mobile App Access

Through this course we are going to learn the most significant concepts of ServiceNow, starting right from scratch. Understanding the fundamentals of the ServiceNow platform is important. It gives insight into the concepts that underpin how everything else works.


ServiceNow Intermediate Tutorials

Through this course we are going to learn the most significant concepts of ServiceNow, starting right from scratch. Understanding the fundamentals of the ServiceNow platform is important. It gives insight into the concepts that underpin how everything else works.

The training will include the following;

  • Notifications
  • Application Properties
  • Introduction to service portal
  • AngularJs in ServiceNow
  • Introduction to TPP Development
  • Designing reports

Please find the below curriculum of the courses:

Section: Introduction

  • Video Name: Introduction to Notifications in Service Now

Section: Notifications

  • Video Name: Understanding When to Send Section
  • Video Name: User Notification Settings
  • Video Name: Who will Receive the Notification
  • Video Name: Content of the Message
  • Video Name: Using Dynamic Content

Section: Notifications_Outbound_Implementation

  • Video Name: Practical Implementations of Notifications
  • Video Name: Evaluating the Notifications
  • Video Name: Outbound Email Configuration

Section: Inbound Email and its Configurations

  • Video Name: Understanding Inbound Email
  • Video Name: Email Parts Recognition
  • Video Name: Default Username and Password
  • Video Name: Creating Auto Create Reply Text
  • Video Name: Creating Inbound Email Action

Section: Notification Scripts

  • Video Name: Learning Notifiations Email Script
  • Video Name: Methods for Adding CC or BCC
  • Video Name: Practical Implementation on Notification Email

Section: Inbound Implementation

  • Video Name: Practical Implementation of Inbound Email
  • Video Name: Creating Inbound Email Action
  • Video Name: Executing Script for Email
  • Video Name: Making Changes in Email Priority

Section: Application and System properties

  • Video Name: Application properties in Service now
  • Video Name: Searching system property category
  • Video Name: Setting property order

Section: Property Utilization and handling

  • Video Name: Using Application properties
  • Video Name: Analyzing the Application properties
  • Video Name: Handling and utilizing properties

Section: Widget examples and portal designer

  • Video Name: Discussion on few widget examples
  • Video Name: Analyzing in service portal designer
  • Video Name: Observation of Responsive pages
  • Video Name: Showing and hiding containers

Section: Previewing the Theme

  • Video Name: Learn Page Editor with its roles
  • Video Name: Assingning the roles
  • Video Name: Changing and Previewing the Theme

Section: Modifying the Widgets

  • Video Name: Creating custom widgets
  • Video Name: Adding options in widgets
  • Video Name: Enabling preview within widget editor

Section: Template and Table

  • Video Name: Creating custom widget from the scratch
  • Video Name: Scripting for Template and Table
  • Video Name: Function of dollar scope data

Section: Script for Notes widget

  • Video Name: Creating Notes Widget
  • Video Name: Scripting for Notes widget
  • Video Name: Server script for Title

Section: Angular Providers

  • Video Name: Delete Model
  • Video Name: Widget Options
  • Video Name: Directives

Section: RecordWatch

  • Video Name: Angular Provider Relationship
  • Video Name: RecordWatch
  • Video Name: UI Page and UI Script

Section: AngularJS

  • Video Name: Testing Angular JS Application
  • Video Name: Page Styling
  • Section: UIScripts and Outbound REST Message
  • Video Name: UI Scripts
  • Video Name: Utilising UI Scripts
  • Video Name: Outbound Integration
  • Video Name: Create an Outbond REST Message
  • Video Name: HTTP Methos
  • Video Name: Method Endpoint
  • Video Name: Configration for Variable Substituations
  • Video Name: Preview Script Usage

Section: Rest Message Scripting

  • Video Name: Parsing Data from the Response
  • Video Name: Handle the Response
  • Video Name: Methods in REST Message V2 API

Section: Inbound REST Integration

  • Video Name: Inbod Integration
  • Video Name: Selecting an API
  • Video Name: Types of Query Parameters

Section: Inbound REST Implementation

  • Video Name: ServiceNow API Request
  • Video Name: Data Types and Returned Value
  • Video Name: CORS Rules

Who is this course for?

  • IT professional working in the software industry and looking for basic understanding on ServiceNow
  • Fresher’s who are looking to add cloud knowledge in their skills
  • Software developers
  • System administrators
  • Projects Managers


  • Basic understanding of computers required.
  • Some IT work experience or who are currently studding in computer degree.
  • ServiceNow Beginner level understanding.

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.