Online Beginner Service Helpdesk & Technical Support CPD courses

In contemporary business, it's essential to grasp the requirement to create and develop a customer service strategy. A customer service strategy indicates how you will manage your customers and enhance your interactions with them over a long period of time. An effective custo … read more

Technical Report Writing Skills Write technical reports with proficiency and flair A technical report is a formal report designed to convey specialised information in a clear and easily accessible format. It’s divided into sections to allow readers to access different level … read more

Our Network Support Technician Diploma is ideal if you want to take your existing IT skills to a whole new level. You will have the desire to work under pressure, offering support when it’s needed – ensuring network systems run smoothly. The opportunities for employment within … read more

Diploma in Managing Team and Technical Staff – Level 3 80% or MORE OFF ON THIS COURSE Trusting and supporting your technical team helps them achieve collaborative goals If you’re interested in becoming an accomplished manager of technical professionals, this training will … read more

DISPLAY SCREEN EQUIPMENT (Accredited E-Learning) This training course covers various important topics regarding display screen equipment (DSE) and how to adjust your workstation to suit you.

Introduction to Windows Vista for End Users course is designed for learners who want to learn how to use Microsoft’s latest operating system to its fullest potential. The course will enable learners to become familiar with the operating system quickly. Learn the new features a … read more

Windows 10 is the newest operating system and one that everyone wants to learn. What’s new in Windows 10 course is designed combining some past features with the latest features. Newcomers and intermediate level users can acquire skills in Windows 10 or expand their understand … read more

Get a deeper understanding of how statistics work in the real world and be part of a career much is demand irrespective of the industry! Need to brush up on statistics? Then try out the Mastering Statistics course from Infinity Learning. In essence, fluency in statistics sta … read more

This A+ Training Course is available in our Pitman Training Centres in Scotland . The Pitman Training CompTIA A+ provides the knowledge and skills necessary for a career in PC support. So if you are looking for a career in IT, this course is a great starting point. Th … read more