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This Service Helpdesk & Technical Support Technician training course is the ideal foundational qualification to begin a career working with cutting edge information technologies. It covers laptops, desktops, tablets and mobiles and this qualification will provide you with the knowledge and skills to troubleshoot networking and security issues within operating systems such as Windows, Apple, Android and more.
The CompTIA A+ certification is the first step towards a professional IT support career. The Service Helpdesk & Technical Support Technician training course includes the globally recognised CompTIA A+ 220-1001 training course, which is the first part of the CompTIA A+. This will cover all the knowledge required to provide computer maintenance support.
Why study online?
Technological improvements and advances in educational design mean that studying online is no longer just a low-cost alternative to traditional training methods. In many respects, our online courses offer training which is superior to the majority of available classroom options.
Not only is the effectiveness of the training process enhanced, but also the convenience and overall cost efficiency of studying online make it a compelling option for training. You can learn at your own pace and can repeat each section as many times as required unlike in a classroom environment.
Studying at your own pace, rewinding and going over the material as often as you need improves your long-term memory retention and makes studying more rewarding.
Module 1: Mobile Devices
Module 2: Networking
Module 3: Hardware
Module 4: Virtualization and Cloud Computing
Module 5: Hardware and Networking Troubleshooting
Please note that the official exam is not included, however for those who complete the course, they will receive a completion certificate upon request.
Who is this course for?
The Service Helpdesk & Technical Support Technician training course is perfect for those who are new to IT and wish to gain an understanding of the fundamentals in order to begin their IT career on a solid foundation. This course is also ideal for those IT professionals who are looking to validate their experience with a leading certification.
There are no official prerequisites to study this training course.
1st Line Support
2nd Line Support
Service Desk Administrator
IT Support Analyst
Questions and answers
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Dean Shortall asked:
Are exams included in your IT courses or is there extra costs? Thank you Dean Shortall
No, exams are not included as they are provided by CompTIA directly. Exam costs in the UK are presently around £120 with CompTIA. The course is aligned to the exam syllabus including practice tests to prepare students to sit the official exam.This was helpful. Thank you for your feedback.
Georgi Tasev asked:
Hello. Can I ask about the course access is it about only for one month or more?
Yes it is 1 month accessThis was helpful. Thank you for your feedback.
Do I get a manual of the course on completion?
Hi, Thomas This course includes CompTIA A+ 220-901 training, which covers the first part of the CompTIA A+. There is no manual associated with this course, however, the training material will supply you with all you need to pass your 220-901 exam.This was helpful. Thank you for your feedback.
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