Secretarial, PA & Administrator Conference - Autumn 2016

A motivational day where learning, networking and inspiration come together!

The day consists of four sessions that are designed to give you the confidence and skills to perform better in your role. You’ll leave the day feeling energised and ready to put your new skills into practice.

99% of attendees would recommend the conference to a friend or colleague!

The conference takes place in London: 18 Oct, 16 Nov & 6 Dec, Bristol: 3 Nov and Leeds: 17 Nov June.

The Autumn Secretarial, PA & Administrator Conference will take place at the following venues:

• London, etc.venues Victoria - One Drummond Gate. Located next to the Pimlico tube station and a short walk from Victoria and Vauxhall tube / rail stations.
• Bristol, At-Bristol - Harbourside. An award-winning science and discovery centre.
• Leeds, The Met Hotel - King Street. A luxury grade 2 listed hotel in the centre of the city with stylish hi-tech meeting facilities.

09:45 - 10:00 – Registration, coffee and pastries

10:00 - 10:10 – Welcome to the Secretarial, PA & Administrator Conference

10:10 - 11:10 – Workshop 1: Make the Most Out of Your Day with Jean Sutcliffe

11:10 - 11:30 – Refreshments and networking

11:30 - 12:45 - Workshop 2: Difficult Conversations with Confidence - Ian Caldecourt

12:45 – 13:30 – Buffet lunch with refreshments

13:30 – 14:30 – Workshop 3: Outlook Time-Saving Hacks (Guest Speaker)

14:30 - 14:50 – Refreshments and networking

14:50 – 15:50 – Workshop 4: Take Your Career in the Direction You Want with Jean Sutcliffe

15:50 – 16:00 – Raffle, goody bags and goodbye

what will it cover?

Session 1: Make the most out of your day

Jean Sutcliffe

Learn simple techniques to help make best use of your day, to manage your bosses as well as your workload. The session will cover

• Prioritising your working day when everything is urgent
• Being Pro-active
• Dealing with Time Stealers

Session 2: Outlook Time-Saving Hacks

Guest Speaker - Shelley Fishel and Patrick Kelly

Is your inbox is overflowing? Are you feeling overwhelmed? This highly practical Outlook session features live demonstration and will provide you with little known advanced tips that will save you time EVERY day. You will learn to take back control of your inbox, your message responses and your email filing.

In this session you will learn:

• Handy tips for managing email using some of Outlook’s most time-saving features
• How to create a Quick Response email
• Ways of creating QuickSteps to automate simple tasks
• Managing multiple inboxes
• Diary management

Session 3: Difficult Conversations with Confidence

Ian Caldecourt

Nobody likes to have a difficult conversation. This session will help you look at simple processes that make critical conversations easier to manage and build your inner confidence to get positive outcomes.

The session will cover

• The need for critical conversations
• A process for success during the conversation
• Managing emotions and reactions to a successful conclusion

Session 4: Take your career in the direction you want

Jean Sutcliffe

This session looks at how you can promote yourself, progress your career and be seen as someone who will truly add value to your organisation.The session will cover

• How satisfied am I currently? What do I like/dislike?
• What are my career drivers?
• What changes do I need to make and how do I make it happen?

Suitable for PAs, EAs, Secretaries, Office Managers and Administrators.