Salesforce Administrator Instructor-led Training
Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate
Uplatz
Summary
- Uplatz Certificate of Completion - Free
- Tutor is available to students
Add to basket or enquire
Overview
Uplatz offers in-depth and extensive training on Salesforce Administration. This is instructor-led online course.
This Salesforce Admin Training covers end-to-end topics to become a successful Salesforce Administrator and to clear the Salesforce Admin Certification.
A Salesforce administrator is a professional who performs the following key tasks in an organization:
- Ownership of daily Salesforce tasks and maintenance
- Configuration
- Validate requirements for system configuration, reports and dashboards
- Document best practice and operational procedures
- Work with stakeholders to understand business needs and scope associated to requirements
- Responsible for the Salesforce Platform
- Day to day running of internal Salesforce system
- Daily administrative tasks generating reports and dashboards, Configuration and Customization requirements
This project-based Salesforce Admin (includes basic to advanced) hands-on training from Uplatz is one of the most complete and comprehensive Salesforce Administrator courses available and covers the Salesforce admin concepts from end to end. The primary objective of the course is to make you a successful Salesforce Administrator capable of handling a Salesforce org all by yourself. This course will also prepare you to take up Salesforce Admin Certification.
This Salesforce Administrator course covers all the following topics necessary for an Admin (this is only a high-level topic list, the detailed syllabus is mentioned further down the page) -
- Basics of CRM and Cloud Computing
- Organization Administration
- Designing the Data Model
- Building the Data Model
- Implementing Business Logics
- Setting up User Interface
- Customizing Standard Salesforce Application
- Salesforce Security Model
- Data Management
- SFDC Audit
- Automate Business Process
- Reports and Dashboards
- Salesforce Service Cloud
- Portals and Sites
- AppExchange
- Key SFDC Admin Tasks
- Interview Prep & Certification Guidance
Course media
Resources
- Salesforce Certification - course syllabus - download
Description
Salesforce Admin Course Content
1. Salesforce Fundamentals
2. Company Profile, User SetUp & Login Process
3. Standard and Custom Objects
- Relationship among objects
- Big Objects
4. Fields
- Field Usage & Types
- Field Dependencies
5. Data Model
- Object Relationships
- Salesforce Data Model
6. Formulas & Validation Rules
7. Page Layouts
8. Record types
9. Security and Controls
- Organization Level Security
- Object level Security
- Field level Security
- Record level Security
- Folder Level Security
- Profiles
- Permission sets
- Roles and Role Hierarchy
- Organization Wide Defaults
- Sharing rules
- criteria Based sharing
- Manual sharing
- Groups
- Delegated Administration
- Apex Managed Sharing
- Queues, Teams
- User Sharing and permissions
- Custom permissions
10. Workflow Automation
- Workflows
- Process Builder
- Flows
- Approval Process
11. Data Management
- Data Import Wizard
- Data Loader
12. Analytics
- Reports
- Report Types
- Custom Reports
- Usage of Filters
- Bucketing
- Report Notifications
- Historical Trending
- Reporting Snapshots
- Dashboards
- Dashboard Components
- Dynamic Dashboards
13. Sales Cloud
- Lead Assignment Rules
- Web-to-Lead
- Lead AutoResponse Rules
- Lead Conversion
- Forecasting & Quotas
- Price Books
- Campaigns (Hierarchy, ROI, Influence)
- Opportunity and Account Teams
- Contact Roles
14. Service and Support Applications
- Case Escalation Rules
- Case Page Layouts & Status
- Case Teams
- Communities and Portals Overview
- Case Feeds
- Case Hierarchies
- Web-to-Case
- Email-to-Case
- Case AutoResponse Rules
- Solutions & Knowledge Management
- Service Contracts, Entitlements & Milestones
- Salesforce Console
15. Activity Management
- Tasks & Events
16. Content and Folder Management
- Salesforce CRM Content
- Content Libraries
- Documents, Notes & Attachments, SF Files
17. App Exchange
- Managed & Unmanaged Packages
- Native & Non-Native Packages
18. Chatter
19. Desktop and Mobile Administration
- Salesforce1
- Salesforce for Outlook
Who is this course for?
Anyone who wants to make a career in Salesforce and become a successful Salesforce professional
Requirements
Passion and determination to achieve your goals!
Career path
- Salesforce Administrator
- Salesforce Consultant
- Salesforce Professional
- Salesforce Developer
Questions and answers
Does this comes with practical experience too
Answer:Hi Enny, With this training you will also be able to do practical.
This was helpful.Hi, Do this course comes with exams and if not how much is the exam. what job can i apply for after completing this course.
Answer:Hi Kai The course doesn't come with an exam. We will issue you the Course Completion Certificate once you complete the course to your satisfaction. The job prospects are very high in this area as Salesforce is being prominently used across the industry. The jobs that you'll be able to apply are Salesforce Administrator, Salesforce Developer (if you do Salesforce Developer course), Salesforce Systems Administrator/Developer, and the like. These are all high paying & trending jobs. Team Uplatz
This was helpful.
Certificates
Uplatz Certificate of Completion
Digital certificate - Included
Course Completion Certificate by Uplatz
Reviews
Currently there are no reviews for this course. Be the first to leave a review.
Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.