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Salesforce Administrator Instructor-led Training

Free server access, Class recordings, Certification guidance, Job & Interview assistance, Course Completion Certificate


Uplatz

Summary

Price
£899 inc VAT
Or £74.92/mo. for 12 months...
Study method
Online + live classes
Duration
20 hours · Part-time or full-time
Qualification
No formal qualification
Certificates
  • Uplatz Certificate of Completion - Free
Additional info
  • Tutor is available to students

3 students purchased this course

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Overview

Uplatz offers in-depth and extensive training on Salesforce Administration. This is instructor-led online course.

This Salesforce Admin Training covers end-to-end topics to become a successful Salesforce Administrator and to clear the Salesforce Admin Certification.

A Salesforce administrator is a professional who performs the following key tasks in an organization:

  • Ownership of daily Salesforce tasks and maintenance
  • Configuration
  • Validate requirements for system configuration, reports and dashboards
  • Document best practice and operational procedures
  • Work with stakeholders to understand business needs and scope associated to requirements
  • Responsible for the Salesforce Platform
  • Day to day running of internal Salesforce system
  • Daily administrative tasks generating reports and dashboards, Configuration and Customization requirements

This project-based Salesforce Admin (includes basic to advanced) hands-on training from Uplatz is one of the most complete and comprehensive Salesforce Administrator courses available and covers the Salesforce admin concepts from end to end. The primary objective of the course is to make you a successful Salesforce Administrator capable of handling a Salesforce org all by yourself. This course will also prepare you to take up Salesforce Admin Certification.

This Salesforce Administrator course covers all the following topics necessary for an Admin (this is only a high-level topic list, the detailed syllabus is mentioned further down the page) -

  • Basics of CRM and Cloud Computing
  • Organization Administration
  • Designing the Data Model
  • Building the Data Model
  • Implementing Business Logics
  • Setting up User Interface
  • Customizing Standard Salesforce Application
  • Salesforce Security Model
  • Data Management
  • SFDC Audit
  • Automate Business Process
  • Reports and Dashboards
  • Salesforce Service Cloud
  • Portals and Sites
  • AppExchange
  • Key SFDC Admin Tasks
  • Interview Prep & Certification Guidance

Course media

Resources

  • Salesforce Certification - course syllabus - download

Description

Salesforce Admin Course Content

1. Salesforce Fundamentals

2. Company Profile, User SetUp & Login Process

3. Standard and Custom Objects

  • Relationship among objects
  • Big Objects


4. Fields

  • Field Usage & Types
  • Field Dependencies


5. Data Model

  • Object Relationships
  • Salesforce Data Model


6. Formulas & Validation Rules

7. Page Layouts

8. Record types


9. Security and Controls

  • Organization Level Security
  • Object level Security
  • Field level Security
  • Record level Security
  • Folder Level Security
  • Profiles
  • Permission sets
  • Roles and Role Hierarchy
  • Organization Wide Defaults
  • Sharing rules
  • criteria Based sharing
  • Manual sharing
  • Groups
  • Delegated Administration
  • Apex Managed Sharing
  • Queues, Teams
  • User Sharing and permissions
  • Custom permissions


10. Workflow Automation

  • Workflows
  • Process Builder
  • Flows
  • Approval Process


11. Data Management

  • Data Import Wizard
  • Data Loader


12. Analytics

  • Reports
  • Report Types
  • Custom Reports
  • Usage of Filters
  • Bucketing
  • Report Notifications
  • Historical Trending
  • Reporting Snapshots
  • Dashboards
  • Dashboard Components
  • Dynamic Dashboards


13. Sales Cloud

  • Lead Assignment Rules
  • Web-to-Lead
  • Lead AutoResponse Rules
  • Lead Conversion
  • Forecasting & Quotas
  • Price Books
  • Campaigns (Hierarchy, ROI, Influence)
  • Opportunity and Account Teams
  • Contact Roles


14. Service and Support Applications

  • Case Escalation Rules
  • Case Page Layouts & Status
  • Case Teams
  • Communities and Portals Overview
  • Case Feeds
  • Case Hierarchies
  • Web-to-Case
  • Email-to-Case
  • Case AutoResponse Rules
  • Solutions & Knowledge Management
  • Service Contracts, Entitlements & Milestones
  • Salesforce Console


15. Activity Management

  • Tasks & Events


16. Content and Folder Management

  • Salesforce CRM Content
  • Content Libraries
  • Documents, Notes & Attachments, SF Files

17. App Exchange

  • Managed & Unmanaged Packages
  • Native & Non-Native Packages


18. Chatter

19. Desktop and Mobile Administration

  • Salesforce1
  • Salesforce for Outlook

Who is this course for?

Anyone who wants to make a career in Salesforce and become a successful Salesforce professional

Requirements

Passion and determination to achieve your goals!

Career path

  • Salesforce Administrator
  • Salesforce Consultant
  • Salesforce Professional
  • Salesforce Developer

Questions and answers


No questions or answers found containing ''.


Enny asked:

Does this comes with practical experience too

Answer:

Hi Enny, With this training you will also be able to do practical.

This was helpful. Thank you for your feedback.
Kai asked:

Hi, Do this course comes with exams and if not how much is the exam. what job can i apply for after completing this course.

Answer:

Hi Kai The course doesn't come with an exam. We will issue you the Course Completion Certificate once you complete the course to your satisfaction. The job prospects are very high in this area as Salesforce is being prominently used across the industry. The jobs that you'll be able to apply are Salesforce Administrator, Salesforce Developer (if you do Salesforce Developer course), Salesforce Systems Administrator/Developer, and the like. These are all high paying & trending jobs. Team Uplatz

This was helpful. Thank you for your feedback.

Certificates

Uplatz Certificate of Completion

Digital certificate - Included

Course Completion Certificate by Uplatz

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.